Coronavirus (COVID-19)

For support and advice about council services please call 01926 410410.

If you are clinically extremely vulnerable to COVID-19 and need support call the Hotline on 0800 408 1447

Step 1

If you’re worried about your child or a young person’s progress speak to:

  • their class teacher
  • the nursery’s key worker.

Every nursery and school has a special educational needs coordinator (SENCO). You can also talk to them. They’re teachers who are trained to identify children with special educational needs and make sure they get all the help they need.

If your child has a medical condition, ask to see your school’s policy on this. Ask how this can be used to support your child if needed.

Independent, impartial advice and support is available from Warwickshire SEND Information, Advice and Support service (SENDIAS). You can speak to a trained, independent adviser by calling the Contact helpline.

Step 2

If you meet within the SENCO, you will need to agree on a plan of action. You’ll also decide if any other information is needed and if other professionals should be involved.

Step 3

Make sure you meet any other professionals who assess your child. You know your child better than anyone and your input is vital.

Step 4

When all information has been received, ask to meet with the key worker or class teacher and SENCO again. You can then change any actions as a result of the findings and recommendations. Agree on a review date.

Step 5

Review the plan together once a term to check your child’s progress and to plan next steps. If they are making progress, continue to assess, plan, do and review.

SEN support will meet the needs of many children. However, if your child has SEN support and has not made the progress you expect, you can ask for a needs assessment. This is called an Education, Health and Care (EHC) assessment. Find out more about EHC assessments.

If you disagree at any point, you can:

  • seek mediation and/or appeal to the SEND tribunal
  • contact SEND Information, Advice and Support Service (SENDIAS).


Funding for SEN support is within school and college budgets.