We believe that everyone has the right to be treated fairly, politely and with respect. We also want you to be happy with the service you receive from us. These standards outline how you should be treated whenever and however you contact us.
Information on how to nominate a member of our staff who has displayed excellent customer service for a WOW Award.
Information on our complaints procedure, and the standards we aim to uphold.
A list of all contact pages and details for each service area.
We are always pleased to know that we are providing a good service or that our staff are doing a good job. It helps us to know we are developing services in the right way, and we always pass your comments on to members of staff.
Warwickshire County Council is the first county council to achieve CSE accreditation as a corporate body. Find more information on this work and the benefits for customers