Coronavirus (Covid-19)

If you've been identified as extremely vulnerable to Covid-19 by the NHS and need to self-isolate, call 0800 408 1447 for support.

Advice for everyone on coronavirus is available on our website or on 01926 410410.

We are committed to providing excellent customer service for all of our customers. If you feel that our staff have exceeded your expectations, why not nominate a person or team for a WOW! Award? It's easy to do - just fill in the nomination form below. The form below is secure to protect your personal details. Before you nominate there are just 4 criteria that must be met:

  1. The nomination has to be something that makes people go "WOW!" due to first class customer service.
  2. The nomination needs to be about a recent experience (ideally within the last three months).
  3. It must be about a genuine customer experience, something that has happened to you, a customer or their family personally.
  4. You cannot nominate anyone you have personal involvement with (i.e. family members, partners or close friends).