Essential maintenance

Some of our online forms will be unavailable from 5pm on Monday 20th October. The system will be back online by 9am on Thursday 23rd October. We apologise for any inconvenience.

CCTV footage

If your request is to view CCTV images, please supply the location, date and approximate time of the recording and a description of what the footage shows.

All requests for traffic camera/CCTV footage need to be made within four days of an incident occurring. This is because the traffic camera/CCTV footage is only retained for seven days on our systems.

To request the information you will need to provide the following information:

  • the exact date and time of the incident
  • the exact location of the incident using the UK Grid Reference Finder website
  • the direction of travel (for example, northbound, clockwise)
  • your vehicle details (make, model, colour, vehicle registration number)
  • the other vehicle(s) involved (any details or description you may have);
  • the nature of the incident
  • any incident/reference numbers if you were issued one (for example, by the police).

When requesting footage, please consider the following:

  • cameras are installed to view the overall traffic conditions and not individual vehicles
  • there is limited likelihood of a camera pointing in the right direction at the right time
  • the level of zoom affects whether registration details are visible.
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