Coronavirus (Covid-19)

If you need Covid-19 related support please call the Hotline on 0800 408 1447.

For support and advice about council services please call 01926 410410.

Appeals process and help guides

Your appeal will be acknowledged by letter and email within five school days of receipt. If you do not receive an acknowledgement within a week of lodging your appeal, contact us on 0845 155 1793 as a matter of urgency.

Notification of the details of appeal(s) will be sent out by letter and email at least 10 school days before the hearing.

Confirmation of the hearing details and the papers relating to your appeal will be sent out to all parties at least seven school days before the appeal.

We must receive any additional supporting documents at least five school days before the hearing. The appeals service will not accept additional information after this date. If you wish to submit more information after this deadline you must take six copies to the hearing and notify the clerk as soon as you arrive.

Information not submitted in accordance with the above may not be considered at the appeal. The appeal panel will decide whether such material will be considered, taking into account its significance and the effect of a possible need to adjourn the hearing. Therefore, we strongly advise you to comply with this deadline.

The decision made by the Independent Appeals Panel will be sent to you within five school days of the hearing, where possible.

Help guides 

If you have any queries about the process, please see the help guides or contact the School Appeals Service

Telephone: 0845 155 1793

Email: [email protected]