How to apply
Supporting documents
As well as evidence of your disability, you need to provide evidence of your date of birth and your address.
Date of birth - you will need to provide ONE of the following as evidence:
- passport (valid or expired) provided it is in the same name
- driving licence (provided DoB is clearly shown)
- birth Certificate in current name
- birth Certificate plus proof of name change
- non-UK National Identity Card
- marriage/Civil Partnership Certificate
- NHS Medical Card, letter or prescription
Address - you will need to provide ONE of the following as evidence:
Ideally this should be your Council Tax bill for the current tax year.
If you are not named on the Council Tax bill, then send a copy of one of the following, dated within the last 12 months;
- utility bill in your name (gas, electricity, water)
- personal landline telephone bill
- letter from a government department e.g. benefits letter or NHS letter
- Council or housing association receipt for rent or tenancy agreement
Please note that we cannot accept bank statements or driving licence as address evidence, because this does not prove a residential address.
If you can't provide these documents please contact us for advice.
Apply online
You can apply online using a computer, tablet or smartphone.
You will need:
- evidence of your date of birth
- recent evidence of your address
- evidence of your qualifying disability
- a webcam or built-in camera to take your photo or a passport-style photo which you can upload.
Please note that you will currently need to upload your evidence as a PDF file. You can either use a scanner or use an app on a smartphone or tablet which will create a PDF file using your camera.
If you can't finish your application in one go, then you can log back in to finish it later.
Apply for a bus pass online Resume an online application
Apply in person
Libraries are reopening in stages and you may be able to make an appointment by calling 01926 359180. Please check concessionary travel locations to see if your library is offering this service.
Apply by post
Download our Application for concessionary travel pass – disabled person’s pass (PDF, 744 KB) and return it to us by post.
You will need to send us photocopies of your evidence as well as a passport photo.