Concessionary travel policies and scheme

The England National Concessionary Travel Scheme (ENCTS) is operated by Warwickshire County Council on behalf of the government.

Concessionary Travel is statutory duty for Warwickshire County Council. The Council has been responsible for the management and administration of free off-peak local bus travel to the eligible residents of Warwickshire since April 2011.

In addition to the Member-approved policy, there are a number of operational business rules which we follow. These are summarised in ENCTS in Warwickshire – Policy Summary (PDF, 72.07 KB).


Eligibility is set by central government and is either based on your age, or a qualifying disability.
Older Person’s Pass – eligibility dates (PDF, 72.86 KB)
For information about eligibility on the grounds of a disability, please visit Free bus travel for disabled people

The concessionary travel scheme: valid until 31 March 2023

The scheme operates the Statutory minimum, on behalf of central government, and provides free off-peak bus travel for all ENCTS passholders from 9.30am until 11pm on weekdays and all day on weekends and bank holidays.

It also provides the following discretionary enhancements for Warwickshire passholders, for
journeys starting within Warwickshire.;

  • free bus travel from 9.00am on weekdays
  • free bus travel until midnight on weekdays

The original scheme was approved by Cabinet on 18 November 2010 and further decisions were taken on 22 November 2012 and 9 November 2017 to retain the discretionary enhancements for the time being.

Terms and Conditions of use

Concessionary Travel Terms and Conditions – to March 2018 (PDF, 39.4 KB)

Scheme Definition

Concessionary Travel Scheme Definition 2017-18 (PDF, 109.64 KB)

Reimbursement of bus operators

Concessionary Travel reimbursement of bus operators 2017-18 (PDF, 203.63 KB)
DfT Guidance on reimbursing bus operators (PDF, 593.71 KB)

Concessionary travel policies and scheme was last updated on September 12, 2018.