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Trading standards – consumer advice

Scams

Beware of the latest rogue traders and scams from around Warwickshire.

What are my consumer rights?

The law protects your consumer rights when you buy goods or services.

Doorstep sellers

We advise consumers not to buy goods or services from unexpected doorstep sellers or from people who cold call on the phone.

Unexpected or ‘cold’ phone calls

It’s not just dodgy doorstep sellers that consumers need to be aware of.

Stop unwanted phone calls and junk mail

Stopping information about you being collected or sold will reduce your exposure to fraudsters.

Talkingshop

Free consumer rights, managing personal finances and cyber-crime awareness lesson for schools.


Online safety advice and guidance

Help and advice for consumers and businesses use the Internet safely.

Find an approved trader

Trading Standards approved traders from Warwickshire and surrounding areas.

Making a consumer complaint

Make a complaint about goods or services, including safety issues.



We are also testing Christmas lights, kettles, toasters and irons.
Monday 2nd October
Rugby Library

Tuesday 3rd October
Nuneaton Fire Station

Wednesday 4th October
Leamington Spa Town Hall

Thursday 5th October
Atherstone Library 09:00 – 12:00
Coleshill Library 13:00 – 16:00

Friday 6th October
Briar Croft Residential Home
Stratford-upon-Avon

Book today by calling 01926 414080 (9am – 5pm) or email ebtesting@warwickshire.gov.uk

More consumer advice and information…

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