Coronavirus (Covid-19)

If you've been identified as extremely vulnerable to Covid-19 by the NHS and need to self-isolate, call 0800 408 1447 for support.

Advice for everyone on coronavirus is available on our website or on 01926 410410.

Concessionary bus passes are available for older people who have reached State Pension age and can be used for free off-peak bus travel in England. You can check if you are eligible at GOV.UK state pension age checker.

To request a bus pass you must live in Warwickshire.

You will need to provide documents proving your date of birth and your address when applying. You must apply using your home address - we cannot accept a postal-only or business address.

Accepted documents

Date of birth

  • passport
  • driving licence
  • EU National Identity Card
  • optical or medical prescription
  • birth certificate in current name
  • birth certificate in previous name, plus proof of name change

Address

  • Council Tax bill (current tax year)
  • gas or electricity bill (less than three months old)
  • landline telephone bill (less than three months old)
  • water bill (less than three months old)
  • official receipt for rent, or tenancy agreement (less than three months old)
  • NHS medical card

The earliest you can apply for a bus pass is two weeks before you become eligible. You can apply online, in person or by post. If you are eligible you should receive your bus pass within two weeks of making your application. If your bus pass does not arrive, then you must notify us and request a replacement within four weeks of your request. Otherwise, you will be charged for a replacement.

Apply online

You can apply online using a computer, tablet, or smartphone.

You will need:

  • evidence of your date of birth
  • recent evidence of your address
  • either a webcam or built-in camera to take your photo or a passport style photo which you can upload
Please note that you will currently need to upload your evidence as a PDF file. You can either use a scanner or use an app on a smartphone or tablet which will create a PDF file using your camera. If you can't finish your application in one go, then you can log back in to finish it later.  

Apply for a bus pass online Resume an online application

If you have already had a bus pass from Warwickshire County Council, then you need to renew or replace your bus pass, rather than make a new application.

Apply in person

Due to the Covid-19 pandemic, you can't apply for or request a bus pass from a library or council office at the moment. Please contact us by telephone or email instead, and use our online services if you are able to.

Apply by post

Download our Application for concessionary travel pass – older person’s pass (PDF, 62 KB) and return it to us by post. You will need to send us photocopies of your evidence as well as a passport photo.