Concessionary bus passes are available for older people who have reached State Pension age and can be used for free off-peak bus travel in England. You can check if you are eligible at GOV.UK state pension age checker.
Some passholders may be able to get a special pass which would allow a carer to travel with them free of charge. There are three reasons why we can issue this type of pass. These are
- They are registered blind (or entitled to be registered)
- They require 24 hour care because of their disability
- They have a physical disability which means they cannot get on and off the bus without help.
To request a bus pass you must live in Warwickshire.
You will need to provide documents proving your date of birth and your address when applying. You must apply using your home address - we cannot accept a postal-only or business address.
Accepted documents
Additional evidence will be needed if applying for a companion (+1) pass.
Date of birth
- passport (valid or expired) provided it is in the same name
- driving licence (provided DoB is clearly shown)
- birth certificate in current name
- birth certificate plus proof of name change
- NHS letter or prescription which shows DoB (provided NHS documents are not used for the address)
- Non-UK National Identity Card
- marriage/civil partnership certificate if DoB is shown
Address
Ideally this should be your Council Tax bill for the current tax year.
If you are not named on the Council Tax bill, then send a copy of one of the following, dated within the last 12 months:
- utility bill in your name (gas, electricity, water) - dated within the last 12 months
- personal landline telephone bill
- rent receipt/tenancy agreement - from the council, housing association or letting agency - dated within the last 12 months
- NHS letter or prescription which shows address (provided NHS documents are not used for DoB) - dated within the last 12 months
- letter from DWP which includes National Insurance Number - dated within the last 12 months
- housing benefit/council tax letter benefit - property address matches postal address - dated within the last 12 months
- personal tax letter from HMRC which includes National Insurance Number - dated within the last 12 months
- letter from The Pension Service - dated within the last 12 months
- letter from The Probation Service - dated within the last 12 months
- letter from JobcentrePlus - dated within the last 12 months
- current mooring licence - dated within the last 12 months
Please note that we do not accept bank statements or driving licence as address evidence, because this does not prove a residential address. We do not accept poll cards or electoral roll because someone can be registered to vote at more than one address.
The earliest you can apply for a bus pass is two weeks before you become eligible. You can apply online, in person or by post. If you are eligible you should receive your bus pass within two weeks of making your application. If your bus pass does not arrive, then you must notify us and request a replacement within four weeks of your request. Otherwise, you will be charged for a replacement.
Apply online
You can apply online using a computer, tablet, or smartphone.
You will need:
- evidence of your date of birth
- recent evidence of your address
- either a webcam or built-in camera to take your photo or a passport style photo which you can upload
Apply for a bus pass online Resume an online application
If you have already had a bus pass from Warwickshire County Council, then you need to renew or replace your bus pass, rather than make a new application.
Apply in person
You will need to make an appointment with your local library to process your application. You can do this by calling 01926 359180, or you can visit your library to make an appointment for a later date. Please check concessionary travel locations to find your local library which offers this service.
Apply by post
Download our Application for concessionary travel pass – older person’s pass (PDF, 62 KB) and return it to us by post. You will need to send us photocopies of your evidence as well as a passport photo.