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The Countywide Warwickshire Reablement Service supports individuals aged 18 years old and over who present with daily challenges, whether that be cognitive, physical, environmental, or psychological.  Our ethos is to support customers to regain skills and confidence they need to live as independently as possible within their own home. Particularly after an illness, a stay in hospital or loss of confidence. 

We work with our customers in their own homes, for up to a period of six weeks with the aim of reducing their ongoing care and support needs. The service is centred around the customers own individual goals and outcomes that are important to them. We have a supportive and passionate team, ranging from Administrators [admin] Reablement Assistants [RA] Reablement Officers [RO] and Occupational Therapists [OT] Supervisors and Social Care Practitioner [SCP].  Each member of the team plays an individual and key role in supporting our customers during their Reablement journey, whether that be front line or behind the scenes.

We have offices at two sites, Kings House in Bedworth (North) and Heathcote House Rehabilitation Hospital Warwick (South). As part of Warwickshire County Council [WCC] staff, the team are also able to hot desk at other WCC buildings around the county preventing unnecessary travel which is great for the environment and makes the best use of time. We also provide the latest information technology to support homeworking and efficiency.

  • RA, work across the county with our customers to maximise their independent living skills. During visits the RA’s work with our customers in line with their support plan, which will have been created by the Reablement Officer/Occupational Therapist. RA will visit individuals as often as is required throughout the day to practice skills to enable our customers to stay safe and well in their own homes. This can include areas such as washing and dressing, preparing meals and drinks or managing medication.
  • Admin, team support the efficiency of the service by completing clerical tasks, receiving telephone calls, minute taking, and the maintenance of case records. Admin members regularly liase with the hospital teams to confirm discharge times and assessor visits to ensure a smooth transition for our customers from the acute setting back to their home environment.
  • Supervisors, support the team’s Reablement Assistants to ensure a safe and effective service is offered. Supervisors screen all referrals received into the service for suitability and process as appropriate. Supervisors are in regular contact with the Assessment Team and other professionals to provide a person-centred service to customers that promotes independence and maximises daily living skills. 
  • RO, carry out initial assessments and risk assessments to support our customers to identify their own outcomes. The daily role of a RO requires flexibility and responsiveness to support timely and safe hospital discharges. RO may also be required to assess and prescribe certain enabling pieces of equipment, refer to other organisations, review and revise the customers reablement support plan throughout their reablement journey and identify customers ongoing needs at end of reablement service.
  • SCP, once the customer has completed their Reablement journey they may require the SCP to undertake an assessment of their needs in line with The Care Act 2014. The role of the SCP is an exciting role, and no two days are the same. They work with the customers who have been identified as needing ongoing care and support. They are required to identify ways to manage customers ongoing needs creatively and resourcefully. This involves providing excellent quality advice and information as well as connecting them to community resources. There may also be times when they will work with people in crisis and need to support them to stabilise / understand their situation and work towards solutions. The role may also involve working with carers and family members who are also be in need / crisis.

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 They work in line with The Care Act, such as completing care act assessments/capacity and best interest assessments and will be updating reviews and support plans. They are required to complete both face-to-face assessments with customers / family members alongside virtual assessments. They are provided with, supervision, training, and development opportunities to work towards their continued development. There may also be opportunities for flexible working and flexitime. In addition, you will be working in a supportive environment where you will have the chance to make a difference to Warwickshire citizens and contribute to their future independence.