We offer a range of services to meet the needs of deaf and hard of hearing adults who have additional needs, as well as their families and carers. These include:
- social workers being available to help and advise on a wide range of personal and practical problems
- accessing, providing and installing equipment to support deaf and hard of hearing adults in their own home
- monitoring services provided by ourselves to deaf and hard of hearing adults and carers
- providing information about local, regional and national resources for deaf and hard of hearing adults
- liaison with other agencies
Where individuals are not eligible for a service funded by us, they will be offered advice and information about possible alternative sources of assistance.
We use Sign Solutions to support British Sign Language (BSL) users accessing our services.
Please let us know if you require interpretation support so we can arrange this.
Free video calls in British Sign Language (BSL)
Convo lets you have a three way video call with us and a BSL interpreter. It is free to call us with Convo, you just need wifi or mobile data to make the video call.
You can call us with Convo from Monday to Friday, 9am to 4.30pm. To do this, follow these steps:
- Get the Convo app or use it in your browser
- Register and set up your account.
- Find Warwickshire County Council in the app's community directory.
- Press the call button and get connected for free