Services in Warwickshire
During COVID-19 lockdown
For some people, the current rules around social distancing and remaining at home can mean that they are at greater risk of suffering abuse. If you are suffering abuse, remember you are not alone. Help is at hand and support services continue to be available across Warwickshire during the COVID-19 pandemic.
The rules around social distancing do not prevent someone from leaving home to seek help if they are suffering abuse. Refuges remain open and the police will provide support to all individuals who are being abused - physically, emotionally, or otherwise.
If you are in immediate danger
Always call 999 in an emergency. If you are unable to speak on the phone, there are systems in place to connect you to the right service:
- If you are calling from a mobile phone, you can use the ‘Silent Solution’ system. Press 55 and the operator will transfer the call to the relevant police force as an emergency. The police call handler will then ask you a series of simple yes/no questions. If you’re still not able to speak, listen to the instructions you are given so the handler can assess your call and send help. Please note that calling from a mobile does not allow the police to track your location.
- If you are calling from a landline, pressing ‘55’ will not work. If you can’t speak you should stay on the line and the operator will connect you to a police call handler. If you need to put the phone down, the line will stay open for 45 seconds. If you pick it up again during this time and the operator is concerned for your safety, they will put you through to a police call handler. Calling 999 from a landline means the police may be able to retrieve information on your location to send help.
Warwickshire Against Domestic Abuse
Warwickshire Against Domestic Abuse provides information and advice for victims of domestic violence and abuse, friends and family, young people, professionals and perpetrators.
Refuge Domestic Violence Service Warwickshire
Refuge Domestic Violence Service Warwickshire is a countywide service offering help and support to women, men and children experiencing domestic violence in Warwickshire. They have a 24-hour national helpline, safe house accommodation, advocacy and outreach support. Drop-in sessions are provided around the county. If you live in Warwickshire you can call 0800 408 1552 to speak to a support worker.
Rugby Families First
Rugby Families First is a safe and confidential service who provide support to families who have experienced or are experiencing:
- domestic violence
- a family member in or due out of prison
- problems with neighbours, friends or other family members,
- concerns around family breakdown
Domestic Abuse Counselling Service (DACS)
The Domestic Abuse Counselling Service (DACS) offers counselling to both female and male victims of abuse in Nuneaton, North Warwickshire and Stratford upon Avon. They offer a perpetrators programme in Nuneaton. DACS - more details.
Family Intervention Counselling Service
The Family Intervention Counselling Service run a number of courses for perpetrators of domestic violence, their partners and children in South Warwickshire.