Hear from our Control Firefighters

"As a teenager, when London’s Burning was usual Sunday evening TV, I decided the excitement of the Fire Service was a job I wanted to do.
 

Being fortunate enough to do work experience with the Fire Service was where I was introduced to Control. From there my career journey began."

 

Read more of Michelle's story

"I choose the apprenticeship with WFRS’ Control Room because I wanted to embrace a challenge where every day was never the same as the last and I felt I could help my community and help to save lives.

When I applied for fire control there was an exciting new opportunity to enrol on an apprenticeship in emergency call handling. This apprenticeship is being completed alongside my development program in fire control."

 

Read more of Angharad's story

"I’ve been part of the Fire Service for 35 years now, and what a journey it’s been!

 

I’m immensely proud to work in Fire Control. It’s a role where you truly make a difference. Supporting people during their most difficult moments – and doing so from within my own community – is an incredible privilege."

 

Read more of Jayne's story