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Penalty charge notice enforcement
Privacy notice

Last updated: 3 May 2018

The following privacy notice applies to services provided by Warwickshire County Council in relation to PCN Enforcement. It should be read in addition to the council’s overall Customer Privacy Notice.

Purpose for processing

The services process personal information in order to carry out the enforcement of parking contraventions as detailed in the Penalty Charge Notice. This includes:

  • Administering the parking charge
  • Handling of appeals and representations
Personal information collected and lawful basis

The services process personal information which include some but is not limited to:

  • Vehicle registration number from photographs taken at point of contravention
  • Name and address
  • Financial details – from payment made

Our lawful basis for processing this personal information is:

  • Compliance with a legal obligation
Who we may share your information with

Occasionally, we may need to share the personal information you have given to us or we’ve collected about you with partner organisations. These include but are not limited to:

  • NSL – commissioned partner for the administering and processing of PCN’s

We do have specific data sharing agreements in place with local agencies and sometimes the law requires that we may have to pass your details on to a third party, for example, to prevent crime.

Information will only ever be shared when it is strictly necessary to help us provide effective services and you may have the right to refuse. We will not pass it onto any other parties unless required to do so by law or in all reasonable circumstances the disclosure is fair and warranted for the purposes of processing or subject to a legal data protection exemption.

How long we will hold your information

Current year plus 6 years

Please note: all stated retention periods will be subject to any legal holds imposed under the Inquiries Act 2005 that may concern the information and override standard retention.

Your information rights

You are entitled to a copy of, or a description of, the personal data we hold that relates to you, subject to lawful restrictions. Find out how to access your personal information.

You may be further entitled to rectificationrestrictionobjection, and erasure of your personal information depending on the service and legal basis. Emailed requests should be made direct to

See our overall privacy notice for further contact details and if you have a complaint about your information rights.

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