Skip to content

Access to information

Our approach ensures that we comply with the Data Protection Act 1998, the Human Rights Act 1998, the Freedom of Information Act 2000 and the Environmental Information Regulations 2004. We seek to meet our obligations in law and in spirit and to achieve an appropriate balance between the Council's resources, confidentiality, other peoples rights to privacy and the purpose for which the information is held.

We do this by

  • being transparent and fair in the way we meet our obligations under the above Acts, recognising the rights to privacy of individuals
  • ensuring data held about individuals is accurate, relevant and subject to clear archiving and destruction policies
  • ensuring that there are proper security measures in place to protect the confidentiality of individuals
  • facilitating access to information where this does not prejudice the purpose for which the information is held or infringe rights to privacy
  • treating people justly and fairly whatever their age, religion, disability, gender, sexual orientation or ethnicity when dealing with requests for information
  • raising awareness through effective staff training
  • setting out clear procedures for responding to requests for information
  • setting out clear procedures for making a complaint and ensuring a prompt response

You can access information by

  • looking for information on our website using the built in navigation or search facility
  • asking at your local library or information point
  • telephoning our Customer Service Centre on 01926 410410
  • faxing our Customer Service Centre on: 01926 412377

You can make a formal request for information by

  • Completing an online request form
  • Putting your request in an email to: foi@warwickshire.gov.uk
  • Putting your request in a letter

Please see our Information Request page for further details.

We welcome comments to improve public access to information, please contact us, or email us on foi@warwickshire.gov.uk