Chimney fire safety advice

Intermittent issues with parent portal access

If you can't login to the portal, please try again shortly. We are aware password tokens are not being received and are working to resolve this issue as a priority. We apologise for any inconvenience.

To prevent fires:

do not light fires using flammable liquids such as petrol or paraffin
do not burn paper or rubbish on fires in the grate
do not overload the fire with fuel
do use a spark guard when the fire is unattended to prevent embers setting fire to furnishings or carpets
do go into the loft occasionally to check the chimney when the fire is alight. Check for smoke from cracks, defective brickwork or mortar joints.

Was this information helpful? (required)

Yes

It's good, but

No - here's why:

Anything further to add? If you have a question about a service, you need to contact them directly or via the switchboard.

Useful Links

Details