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What to expect when you apply for the scheme

The council will carry out checks to ensure Ukrainian refugees will be safe whilst hosted by you.

Accommodation checks

Accommodation checks are performed by your local district and borough council. If you are unsure who is responsible for your home, please see the Find your local council page.

Disclosure and Barring Service (DBS) check 

We will request an enhanced DBS check (or status check if you are registered with the service) to confirm the eligibility to register for the scheme and to ensure the safety of those coming to live in the UK. 

GOV.UK - DBS checks

Welfare checks

Welfare checks are arranged via the Homes for Ukraine support team.  Once guests have arrived at the accommodation, they will be contacted to arrange a suitable time for a member of the support team to come and visit them at the accommodation. Where possible all guests and hosts should be present for the visit. The visit will last for around one hour and it is an opportunity for guests to find out more about the support that is available, and how they can access it. If you have any queries regarding these visits please contact the support team on 0800 408 1447 or

If your circumstances as a sponsor have changed (for example, you are no longer able to host, your guest is no longer arriving, there is a change to the number of guests arriving) please either update or withdraw your application online or call the visa Home Office helpdesk for support: 

  • Telephone: + 44 808 164 8810 – select option 1

Open seven days a week, 24 hours a day. Calls are free of charge. 

If you cannot contact UK 0808 numbers, you can use another number instead. You may have to pay – check with your phone provider if you are not sure. 

  • Telephone: +44 175390 7510 – select option 1 

Open 7 days a week, 24 hours a day. 

Please note that all personal data will be processed in accordance with the Data Protection Act 2018. For details of how we use your personal data and how you can exercise your information rights please see our Privacy Notice page. Privacy notices for our services

How to contact us

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