Intermittent issues with parent portal access

If you can't login to the portal, please try again shortly. We are aware password tokens are not being received and are working to resolve this issue as a priority. We apologise for any inconvenience.

EBSNA - Emotionally Based School Non-Attendance

EBSNA, the law, school attendance and government guidance

Please note: These resources are designed for school staff and professionals to support children, young people, and families facing barriers to education.

While parents and carers may find the information helpful, they are encouraged to contact their child’s school or a relevant professional for personalised support.

Government guidance recommends a child-centred approach to understanding barriers to learning, improving attendance, and supporting wellbeing in school.

The guidance Working Together to Improve School Attendance introduces a new way of thinking about attendance. It encourages schools to see attendance difficulties as linked to other challenges in a child or young person’s life. Support should focus on addressing these underlying barriers.

These resources will support you with understanding the legal frameworks surrounding EBSNA support and school attendance:

Please see our training video on:

Understanding EBSNA and attendance law, guidance and coding

Was this information helpful? (required)

Yes

It's good, but

No - here's why:

Anything further to add? If you have a question about a service, you need to contact them directly or via the switchboard.