This short online course for healthcare professionals will help you better understand and communicate with D/deaf and hard of hearing (HoH) patients.
You'll learn about patients' real life experiences and professionals' perspectives through watching videos.
You'll also learn about practical things you can do in your workplace to improve service provision for D/deaf and HoH patients.
The course is entirely self-directed and online so you can study at your own pace.
Course content and structure
The course takes approximately 2 hours to complete.
It covers the following topics:
- What deaf awareness is and why it's important in a health care setting
- Legislation: what you need to know and your obligations to make reasonable adjustments
- Understanding different perspectives of deafness
- Communication strategies for communicating well with deaf and HoH patients
- Improving your service to D/deaf and HoH patients
Each topic has several lessons. Each of these is interspersed with reflection points to encourage reflective thinking and short quizzes to test your understanding.
The course also includes a toolkit to help you improve service provision to D/deaf and HoH patients.
Who this course is for
This course is aimed at professionals associated with healthcare, including:
- physiotherapists
- occupational therapists
- speech and language therapists
- dental hygienists
- dietitians
- other allied health professionals
Courses designed for nurses, doctors and audiologists are also available.
Learning outcomes
By the end of this course you'll be able to:
- employ appropriate behaviours and language when interacting with D/deaf and hard of hearing patients
- distinguish between communication preferences and adapt your communication to the patient's needs
- recognise legal requirements (Equality Act, 2010 and Accessible Information Standard, (2016)) to provide reasonable adjustments related to disability
- identify commonly used assistive technologies and apply them to the needs of the patient
To learn more, and register visit: Deaf Awareness: Online Training for Professions Associated to Healthcare | Short courses - UCL – University College London