Person-Centred Care (PCC) is becoming increasingly important within the health and social care sector due to drivers such as the NHS Long Term Plan (2019).
This Organisational Culture and Person-Centred Approaches to Care massive open online course (MOOC) aims to help you develop an organisational culture which supports delivery of excellent person-centred care. It looks at key areas such as communication, customer service, work-place culture and productivity, leadership styles and change management.
You’ll gain an understanding of what is meant by Person-Centred Care (PCC) and how cultural changes together with person-centred approaches have a positive impact on PCC whilst learning about the link between culture, productivity, quality of care and PCC. On finishing the course, you will leave with useful tools and models to use in quality improvement activities in the workplace.
Qualified health and social care professionals, those working in domicillary care or residential care, and assistant practitioners, may find the MOOC useful to support them to advise and guide more junior colleagues, students, and trainees in approaches to delivering person-centred care. It may also help and support qualified professionals and carers to have conversations with junior colleagues, students, and trainees about some of the challenges to person-centred care delivery, such as organisational culture and workforce productivity pressures.
If you are a qualified health or social care professional preparing for your revalidation with the Nursing and Midwifery Council (NMC) or the Health and Care Professions Council (HCPC) Continuing Professional Development (CPD) audit, this course will benefit you too.
The MOOC may help people working in leadership, management or governance roles within health and social care to design quality improvement projects which support improved organisational culture and the delivery of person-centred care.
Students studying to become health or social care professionals, medical students, trainee assistant practitioners, and volunteers working in health and social care, may find units 1-6 of the MOOC useful to develop your understanding of person-centred care, communication, customer service, as well as workplace culture and workforce productivity pressures, and the impact these have upon delivery of person-centred care. The MOOC provides practical advice and guidance to support students and trainees to develop their person-centred skills. It is likely that units 7-8 will be less relevant for students, trainees and volunteers, but you are very welcome to complete these if you wish.
The course was originally designed to support organisational culture and person-centred care training for Staffordshire and Stoke-on-Trent Integrated Care System, and funded by Health Education England. Now that the delivery of this training is complete, the commissioners and Health Education England have kindly agreed for the materials to be repurposed for this MOOC.
Who is this course for?
- Qualified health or social care professionals, such as Nurses, Midwives, Physiotherapists, Speech & Language Therapists, Occupational Therapists, Operating Department Practitioners, Paramedics, Radiographers, Social Workers and many more
- Qualified Assistant Practitioners
- Carers working in domiciliary services, or residential home settings
- People working in leadership and management roles within health and social care services, such as Practice Managers, Care Home Managers, Volunteer Coordinators
- Students studying to become health or social care professionals
- Trainee Assistant Practitioners
- Medical Students
- Volunteers working in health and social care services
To learn more, and register visit: Organisational Culture and Person-Centred Approaches to Care - Free courses - University of Derby