Coronavirus (COVID-19)

For support and advice about council services please call 01926 410410.

If you are clinically extremely vulnerable to COVID-19 and need support call the Hotline on 0800 408 1447

Skip licence complaints

  • Failed application redress: please contact us in the first instance.
  • Licence holder redress: please contact us in the first instance.
  • Consumer complaint: we would always advise that in the event of a complaint you contact the trader first – preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct will give you advice. From outside the UK contact the UK European Consumer Centre.
  • Other redress: for example about noise, pollution or complaints about another license holder, please contact us in the first instance.