New Library Management System

This system manages the library service’s collection of books and other resources, it also manages customer’s account details and loan history. The system supports access to some of our digital services including the online catalogue, the Library App, online borrower account management and renewals, PC use in the library, Hublets and eBooks, eAudio, eMagazine and eNewspapers.  

Please read the Frequently Asked Questions below for more information.

Am I able to join the library?

Yes, please visit your local library in person to join and take current ID showing your name and address. Join online is currently unavailable.

Will I still get notifications?

All customer notices including courtesy emails are suspended. When notices do resume, they may look a little different and come from different ‘addresses’. You can sign into your account at any time to view the items on loan to your account.

Will there be new stock arriving in libraries?

There will be a short delay in providing titles due for publication from mid-April, but we aim to get these onto our library catalogue as soon as possible.

Can I use the Reading Group Collection?

Yes. We are currently processing reading group book requests by email to librarystockservices@warwickshire.gov.uk

Please include the following information in your email:

• Reading group name
• Reading group library card number
• Title of the book
• Author of the book
• Quantity of books required

If possible, we would be grateful if you could please provide alternative titles in case your first choice isn’t available. 

To view the titles in our collection, you can download the Reading Group Collection List (PDF, 2.5 MB).

Are there things I won’t be able to do?

• The 24/7 renewal line is currently unavailable.  
• Joining online is currently unavailable.
• Use the new library app is currently in development.

If you cannot sign into your library account or BorrowBox, please contact us for assistance by emailing libraryenquiryteam@warwickshire.gov.uk or speaking to your local library staff.

What if I still have questions?

Please speak to your local library staff, who will be able to discuss any queries you might have about this changeover or contact the library service at libraryenquiryteam@warwickshire.gov.uk.