Coronavirus (Covid-19)

If you need Covid-19 related support please call the Hotline on 0800 408 1447.

For support and advice about council services please call 01926 410410.

Cancelling, and expiry of, your membership

Cancelling your membership

You can ask to cancel your membership at any time and, providing no monies are owed, the membership record is deleted. Your information is held for as long as you remain a member.

Expired membership and renewal

Please contact us if you think your membership has expired We will renew your membership or ask you to join the library again, depending on the length of time since your membership expired.

How long does my membership last?

Your membership lasts for two years at a time. Every two years we ask you to confirm that you still want to be a member and that your contact and other details are still correct. This is to ensure we comply with data protection legislation and that we don’t hold incorrect information about you.

How will I know when my membership is due for renewal?

We will notify you by email, asking you to renew your membership online or in person at any Warwickshire library.

If we don’t have your email address, please make a note of the expiry date and contact us to renew your membership.

What happens if I don’t renew?

If you don’t respond within 12 months we will delete your record from our system, unless you have used your library card within that time, in which case it will be deleted after a further 12 months. You can renew your membership at any time during this period by contacting us to confirm your details.