County highways performance dashboard

Annual road condition scores

We undertake annual condition surveys of our classified road network (A, B and C Roads) which produce condition scores for our network. These scores are reported back to central government – more information can be found on GOV.UK.

We utilise these condition scores to help identify sections of our network requiring works. The graph shows our classified network condition scores:

  • Red – Plan maintenance soon
  • Amber – Plan investigation soon
  • Green – Generally good condition

Bar chart representation of the 'classified roads annual condition scores' information in the table below.

  2018/19 2019/20 2020/21 2021/22 2022/23 2023/24 2024/25
Green 75.01% 74.52% 72.74% 76.16% 74.6% 70.29% 71.80%
Amber 22.39% 22.68% 24.23% 20.5% 21.53% 25.38% 25.83%
Red 2.6% 2.79% 3.03% 3.34% 3.87% 4.33% 4.34%

Annual public satisfaction survey results

Key Highways maintenance related results from the annual independent NHT survey.

Full details of the survey

Bar chart representation of the 'Nht public satisfaction scores' information in the table below.

NHT Public Satisfaction 2020 2021 2022 2023 2024
HMBI 06 - Speed of repair to street lights 59 57 53 55 55
HMBI 07 - Speed of repair to damaged roads/pavements 40 38 38 36 35
HMBI 08 - Quality of repair to damaged roads/pavements 34 30 31 24 23
HMBI 12 - Keeping drains clear and working 49 50 48 43 38
HMBI 17 - Undertakes cold weather gritting 61 58 63 62 61

Annual potholes reported/repaired

This data shows the total potholes reported to us by members of public and number of potholes repaired by our contractors. The potholes repaired are either temporay fills, to make safe a defect quickly, or permenent first time fix repairs. Temporary repairs will be picked up for permanent repairs at a later date.

We have a team of dedicated find and fix gangs who are provided with a digital map of our C and D roads (County wide), they drive each road, find and fix any potholes along said road. Once the entire road has been driven the section is marked as completed.

The purpose of this exercise is to proactively identify and repair defects in their early stages of development before they require more invasive intervention and thus reduces future disruption to the network. It reduces the number of potential highway insurance claims, reduces future reactive maintenance costs and improves driver experience.

Bar chart representation of the 'annual potholes reported and repaired' information in the table below.

  Reported Repaired
2018/19 4188 9864
2019/20 6416 9179
2020/21 3003 7285
2021/22 2560 4650
2022/23 3477 5908
2023/24 7240 11,614
2024/25 6492 10,999

Drainage – number of gullies inspected and cleaned per year

Warwickshire maintains over 114,000 gullies across the County. All gullies are emptied at least every three years, however County Highways have established a regime of variable frequency gully cleansing, adopted from 2021/22 financial year.

The procedure has been established to identify high risk sites and problematic drainage systems that require cleansing on a more regular basis (3 and 6 monthly intervals). Some gullies may not be cleansed on target as they are not accesible due to parked cars or other access issues. These gullies will be picked up outside of the standard routine cycle.

Gullies inspected and cleaned Cleans per annum Target Percentage
2022/23 74,554 73,448 96.11%
2023/24 77,575 77,439 94.85%
2024/25 76,088 77,400 98.30%

Street lighting – number of faulty lights reported to our contractors each year

Number of defects bar chart. The information displayed is the same as the table below titled 'number of defects'.

  2018/19 2019/20 2020/21 2021/22 2022/23 2023/24 2024/25
Number of defects 4784 6598 4534 3966 2418 3081 3540

Winter maintenance

We treat approximately 46%, 1,100 miles, of our network when we grit. We have a policy which states that when the formation of ice is predicted we will treat:

  • all main traffic routes, A roads, most B roads and one or two other strategic routes
  • in urban areas, the access to hospitals and main industrial estates
  • a single route into villages

The details in the chart show the distance we travel and the amount of salt used each winter. 

View more information on gritting

Bar chart representation of the 'winter gritting' information in the table below.

Winter Number of grits Total miles Times around UK coastline Salt used - tonnes
2018/19 51 57,209 7.36 10,297
2019/20 57 64,172 8.26 10,549
2020/21 78 87,692 11.29 16,585
2021/22 53 61,514 7.92 9692
2022/23 51 59,075 7.6 10,881
2023/24 36 41,721 5.37 6767
2024/25 56 1,153.68 8.32 10,606

 

Details

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