- Service area
- Council, democracy and councillors
- Customer service
- Publication detail
The Customer Experience Strategy sets out our commitment to enhancing the services we provide for our customers. It includes our vision to achieve a step change in the customer experience.
By aspiring to be as good as the best customer service organisations across the private, voluntary and community sector and public sectors, we will embed across the council, a more consistent customer experience based on a clear, simple customer promise.
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