Coronavirus (COVID-19)

For support and advice about council services please call 01926 410410.

If you are clinically extremely vulnerable to COVID-19 and need support call the Hotline on 0800 408 1447
Adult social care
Popular service information

Before you contact us, these links may help solve your problem or answer your question:

Secure email (Egress)

If you have the email address of your social care practitioner or allocated team, you will need an Egress Switch Secure Email account to contact them.

Setting this up will allow you to send and receive emails about your care securely. You will not be able to receive emails from us without this.

01926 410410
Opening times

Monday to Thursday 09:00am – 5:00pm
Friday 09:00am – 4:30pm

During out-of-office hours – an emergency duty social worker is available from 5.30pm Monday to Thursday and from 5pm on Friday until 8.30am on the next normal working day. Call us on 01926 886922.

Supporting people opening hours over Christmas
Day Time
Thursday 24 December 09:00 - 17:00
Christmas Day Closed
Boxing Day Closed
Sunday 27 December Closed
Monday 28 December Closed
Tuesday 29 December Closed
Wednesday 30 December 09:00 - 17:00
Thursday 31 December 09:00 - 17:00
New Year's Day Closed
Saturday 2 Jan Closed
Sunday 3 Jan Closed
Monday 4 Jan 09:00 - 17:00