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What happens next?

You will receive a confirmation within 24 hours.

We will check the referral to see what action to take. We speak to the parents and professionals that know the child to see if they also have concerns.

We then decide whether:

  • the child is not at risk so no action is required
  • another service can give support if social care do not need to be involved
  • there are serious concerns so we need to do an assessment.

Most assessments take 10 days but can take up to 35 days. The child’s family will be involved in this.

If the assessment shows a child needs our support, we will put a plan in place. Most children stay at home with their family while we support them to work on the plan. We will only take a child away from home if necessary.

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