Trading Standards Enforcement Policy

Trading standards enforcement policy

Trading Standards Enforcement Policy (pdf, 45Kb)

The aim of the Trading Standards Service is to create a fair and safe trading environment for consumers and businesses in Warwickshire and to ensure compliance with a wide range of consumer protection and fair trading legislation.

To achieve this aim the Service is committed to providing advice, information and education to both consumers and businesses and to ensuring that non-compliance is dealt with in a manner which is open, consistent, proportionate and fair. This Enforcement Policy sets out the principles and procedure adopted by the Service in cases of non-compliance and/or unlawful activity by businesses or individuals.

This Policy is intended to provide guidance for officers, businesses and consumers rather than to set down a prescriptive set of rules. Nothing in this Policy should be construed as restricting the discretion of the Council to take legal proceedings or other enforcement action in cases where it is considered to be in the public interest.

Anyone wishing to make comments about the Enforcement Policy is invited to write them to Mark Ryder, Head of Warwickshire Trading Standards Service, using the address details to the right. These comments will assist us in the continual monitoring and annual review of the policy.