Libraries policies

Libraries policies

Library byelaws

Libraries Byelaws (PDF, 1.09 MB) – Warwickshire County Council’s library byelaws made under Section 19 of the Public Libraries and Museums Act 1964.

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Public use computers filtering policy

We block some web pages and websites. Viewing them may contravene the Library Computer Acceptable Use Agreement, signed online at the beginning of each session.

You can request that a site is unblocked by:

You will receive an initial response by email or post within five working days and a full decision on the web site within ten working days.

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Mobile phone use in libraries

We ask our customers to use mobile phones sensitively in libraries and consider other users.

Please keep your phone on silent and do not use it in designated quiet areas of the library or in the Learning Zones. In other areas of the library, please keep conversations to a minimum.

Please inform a member of staff if you feel that other customers are unreasonable in their use of mobile phones. Staff will approach the individual(s) concerned as it is Library policy that mobile phones should only be used where they will not unduly disturb others.

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Leaflet, poster and exhibition policy

Introduction

Display and exhibition space in libraries is in great demand and often very limited. Consequently it is not always possible to meet this demand and so the following criteria have been produced to help staff ensure that space for publicity is allocated fairly and without bias and to ensure that organisations and individuals are fully aware of what is acceptable and likely to be displayed.

Material will only be displayed when space is available and only in specifically designated areas. Depending on the size of library, waiting lists may be appropriate and we cannot guarantee display of all material.

Prioritising material

As space is limited we have to prioritise as follows:

  • library events and information;
  • Warwickshire County Council material;
  • information that we are legally obliged to display, statutory notices;
  • local events;
  • materials relating to the immediate local area;
  • activities relating to local societies and organisations.

Criteria

  • Notices should normally be no larger than A4 and be printed or typed, clean and easy to read. Occasionally hand written notices may be accepted if neat and/or artistic, at the discretion of the member of staff.
  • Aside from library notices and information about local councillors nothing is accepted for permanent display.
  • Every effort is made to display accepted material but we cannot guarantee this.
  • Only members of staff may put up posters or display leaflets in libraries and unless requested otherwise posters/leaflets will be disposed of at the end of the display period.
  • A minimum of one week prior to any event must be allowed and the maximum period for display will be one month.

Posters and leaflets that may be accepted for display

  • local cultural societies’ events e.g. theatre, music, art exhibitions;
  • educational societies’ events;
  • educational or leisure classes, courses, workshops;
  • sporting clubs’ activities and classes;
  • health information and alternative health information;
  • local fund raising events which may link to national fund raising or national promotional days or weeks;
  • business support materials;
  • tourist information for local attractions;
  • posters giving details of local religious events or activities;
  • Warwickshire County Council job vacancies and any others that have been previously agreed e.g. Warwickshire College.

Posters and leaflets that should not be accepted for display

  • Material, which could cause offence or is illegal or could be considered contentious. This includes anything, which is racist, intolerant of a particular minority or anything which contains graphic or obscene images.
  • Petitions
  • Campaigning materials – we can accept materials that inform but not those
    that urge a particular course of action.
  • Fundraising – anything which makes a direct appeal for donations.
  • Religious material which aims to convert, cause offence to members of other religious groups or material which emphasizes one particular faction or sect over another.
  • Party political materials advocating that people join a particular party although posters advertising a local meeting would be acceptable. Party manifestos – these are usually available to look at from stock but not on display. No political items are allowed for a period of 3 weeks prior to any local, national or European elections.
  • Commercial advertising for goods or services
  • Posters advertising childcare, nurseries, childminders, etc.
  • Posters relating to doctors/dentists/care homes

Exhibitions

Display areas must be booked in advance and content discussed and viewed, prior to the start date, if there is any suggestion that the content fails to meet with the above criteria.

Local arrangements and facilities will vary so contact the library concerned for booking details. Charges may apply for exhibition space.

Disclaimer

Warwickshire County Library Service aims to be a source of unbiased information. However, acceptance of external displays of posters, leaflets and exhibitions does not indicate an endorsement of the content.

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Stock policy

Stock Management Policy (PDF, 95.48 KB) – how we choose it, how we allocate the funds and how we aim to meet the needs of the community.

Our aims

The Library and Information Service provides a wide range of books and materials to meet customer needs, including both popular and specialist stock. We aim to provide the best value for money available to us.

Our Stock

Our stock includes:

  • books for adults and children;
  • large print;
  • talking books;
  • newspapers and magazines;
  • information and local studies resources;
  • electronic subscription resources;
  • community language materials;
  • music scores and play scripts;
  • e-resources.

We have over 650,000 items, loan approximately 1.7 million each year and have access to tens of thousands of books through the public library network.

Why we have a stock selection policy

Around 185,000 titles are published annually in the UK alone. Even in a large county like Warwickshire it is impossible to buy every title, so choices have to be made.
Criteria used for selection

  • Popularity of author or subject;
  • Authority and reputation of the author or publisher;
  • Is it value for money?
  • Will it be well used?
  • Is it attractive and well produced?
  • Is the information accurate and up-to-date?
  • Will it help provide a better choice for our customers?
  • Does it reflect the county’s social and cultural diversity?

Buying and managing our stock

New material is selected on a coordinated county-wide basis to ensure effective coverage.  Selection criteria is informed by evidence-based stock management performance tools as well as customer feedback and recommendations.  We undertake a range of consultation, including surveys and discussions with community groups, to ensure we meet the needs of our diverse communities.

The managed movement of stock between our libraries enables us to achieve the best value from items of stock and the stock fund, and ensures a constant supply of fresh stock to improve the range available for customers.

We use major library suppliers who process our stock ready for the shelves (e.g. date labels), as well as a range of specialist booksellers. Membership of a purchasing consortium enables us to improve the effectiveness of our purchasing and achieve significant savings in public expenditure.

Purchasing is planned on an annual basis by careful reference to a number of factors, such as levels of use, the results of consultation, stock reviews and service priorities.

Last year we added over 76,000 new items. There are many choices to be made. For example, in 2015 £100 bought us:

  • eight months of the ‘New Scientist’ magazine;
  • two talking books;
  • 18 picture books;
  • nine new novels;
  • 20 paperback books;
  • two months of a microfilmed local weekly newspaper;
  • 35% of a business directory;
  • three months of ‘The Times’ newspaper.

Requests

Books and Reading – how to request.  You can request items at any library and on-line.

Donations

We welcome donations – they are subject to the same criteria as purchased stock, and may be redirected to locations other than where the donation was made.

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Child photo consent

Photographs of children enjoying library activities or events are taken occasionally.

Before photographs are taken a consent form must be completed in full by a parent.

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Mobile Library Service – criteria for mobile library stops

Length of stop

The length of stop will be determined by the number of people using the service. The minimum length of stop will be 15 minutes to allow sufficient time for use of the on – board public access internet / email facilities.

Minimum mobile library stop time criteria
Average No of UsersMinimum Stop Time
4 – 6 Users15 minutes
7 – 10 Users25 minutes
11– 15 Users30 minutes
Over 15 users45 minutes + (up to a maximum of one hour)

A minimum stop time of 15 minutes will apply where a stop is the only one in a village.

Extra time will be allocated at sheltered housing stops for delivery to housebound readers. This will be calculated based on the needs of those users.

Distance between stops

There will be no mobile stops within 1.5 miles of a static library.

Mobile stops will not normally be within 0.5 miles of each other – (this equates to about 10 minutes walk).

These criteria exclude sheltered and neighbourhood stops in deprived communities.

Exceptions will be made where there are distinct communities where natural barriers exist (busy roads, steep hills etc), where there is limited pedestrian access and in areas identified as having low scores in the index of Multiple Deprivation.

Monitoring and evaluation

These criteria will be evaluated after six months and annually thereafter.

Average visitor numbers for each stop will be reviewed quarterly and stop times adjusted accordingly.

Procedure for withdrawal of stops

Where there is no use of the service for three consecutive visits or where average customer fall below the minimum required, the Mobile and Community Services Manager will be alerted and steps will be taken to promote the stop locally. If this is unsuccessful the service will be withdrawn and the Home Delivery Service will be offered to those individuals who meet the criteria.

Applications for new stops

Applications for new stops will be considered only where they indicate the potential to be used regularly by an average of at least four people. The Home Delivery Service may be offered as an alternative if the customer meets the criteria.

Priority will be given to those places deemed to be areas of greater social deprivation based on the Government figures in force at the time of application.

Where timetables allow, new stops will come into operation within nine weeks after agreement to provide the service has been reached. This will allow sufficient time for the planning and publication of a new timetable and for other users to be informed of any changes.

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