Home care

Research shows the vast majority of people would prefer to stay in their own homes as they get older. Home care, sometimes known as domiciliary care, is the service that helps many to do just that.

Home care is personal and domestic care that helps keep people safe and comfortable in their own home. This could mean helping customers to get up in the morning and go to bed in the evening. Home care does not provide nursing care, which requires the specialist skills of a qualified nurse.

Who gets home care?

We work with with you to assess your needs. If you are eligible, an appropriate package of care is put in place.

All our home care customers are regularly reviewed and care packages are updated accordingly.

If you do not qualify for a service funded by us, we will offer advice and information about possible alternative help.

Who pays?

If you have savings of £23,250 or over, or are a couple with £46,500 or over, you will have to pay the full cost of your care. For more information please see:

Organising your own home care

If you are thinking about arranging your own home care it is a good idea to ask any agencies you approach the following questions.

  • Are there different rates for weekends/evenings?
  • Are there any extra charges i.e. for the carer’s travelling expenses?
  • What sort of services do you provide?
  • Will somebody visit me before the service starts? If you provide me with a service, can I contact you out of office hours? If so, how?
  • Are your carers trained?
  • Do you take up references on your carers?
  • Are you registered with the Care Quality Commission (CQC)?

Home care was last updated on January 27, 2014.