Digital Safeguarding for Schools
This is a centrally managed monitoring service for schools. RADAR is fully licensed for all Windows PCs, Apple Macs and Chromebooks in the school. All activity is pro-actively monitored daily.
What's included
- The monitoring of desktop activity on all Windows PCs and Chromebooks in the school
- Central management and support of machine clients (we can update the clients remotely, provided they are connecting to the Cloud Auto Update console)
- Review of captures including context searching (e.g. identifying patterns or related searches over the past few hours, establishing whether it is part of a lesson) by our dedicated Digital Safeguarding Officers.
- Graded incident reports provided to school DSLs, detailing any detections of concern
- Monthly summary reports on monitoring service in the school
- Contact and advice from ICT Development Service on reported incidents
- For schools using Smoothwall (either through our broadband subscription or directly with Smoothwall), we also monitor all internet traffic from any device in school, and report on alerts
What's not included
- Nothing listed
Customer responsibilities
- To report issues or potential faults to the Service Desk, via phone call or email, in order that the most appropriate action to resolve the problem is taken
- For Secondary schools – to provide up to date DSL contact information (for Primary schools the DSL will be requested as an incident is reported).
(It is a shared responsibility between ICTDS and the School to ensure the RADAR client is installed on all devices to be monitored)
