The Family Information Service offers free information to support families with children and young people aged 0 to 25 across Warwickshire.
- What do we do?
- Leaflets and factsheets
- Further help – Accessing FIS information
- Information in other languages
- Contact details for other local Family Information Services
- Feedback – How can we improve our service?
- What people say about our service
We give free information and advice to parents and carers on a wide-range of issues affecting every day family life including:
- Choosing childcare – Everything you need to know about choosing childcare in Warwickshire.
- Help with money and debt – Including benefits you may be entitled to, financial help when bringing up children, help with childcare costs and much, much more.
- Parenting support – Support, information and advice for mums, dads, lone parents, new parents and parents to be and how you can develop your parenting skills.
- Employment rights for working parents – Including information on maternity and paternity rights and pay, adoption leave and flexible working.
- Dealing with bullying – What is bullying and where you can get help if your child is being bullied.
- Warwickshire Directory of Services for the community – Find out about local organisations, groups and agencies that can provide activities, advice, services and support to you.
- Legal advice and support for families – Advice and guidance on legal issues that can affect family life and the support services that can help you.
- Counselling and bereavement services – Counselling services can provide families with support to help them come to terms with what is going on in their life.
- Support for young people – Looking for somewhere to go, something to do, or someone to listen?
- Support for 0-25 year olds with special educational needs and disabilities (SEND) – Everything you need to know about SEND in one place
If we can’t provide the answer to your enquiry, we can put you in touch with experts who can, so please do not hesitate to contact us. > Back to top
We provide a number of leaflets and factsheets on a wide range of family-related issues. Each leaflet and factsheet is full of practical tips and advice and have been written in clear and simple language making them easy to understand. If you have Adobe Acrobat on your computer, you can download any of these leaflets and factsheets from the list below. If you would prefer to have a copy sent to you, please do not hesitate to contact us.
Choosing childcare & early education 2015 (PDF, 285.59 KB)
New baby 2015 (PDF, 517.6 KB)
Dealing with bullying 2015 (PDF, 260.04 KB)
Dealing with discrimination 2015 (PDF, 261.52 KB)
Parenting support – separation and divorce 2015 (PDF, 382.67 KB)
Encouraging good behaviour (PDF, 223.68 KB)
Life with a Teenager 2015 (PDF, 201.15 KB)
Moving onto Secondary School 2015 (PDF, 227.54 KB)
Starting School 2015 (PDF, 295.83 KB)
Surfing safely 2015 (PDF, 331.9 KB)
Tackling homework and revision (PDF, 344.03 KB)
Talking about relationships and sex 2015 (PDF, 354.63 KB)
Talking about alcohol & drugs 2015 (PDF, 502.76 KB)
Why dads matter 2015 (PDF, 271.14 KB)
Your child’s learning – getting involved 2015 (PDF, 224.65 KB)
Financial help for lone and prospective parents (PDF, 237.58 KB)
Financial support for parents and carers who are on low pay or are unemployed (PDF, 251.21 KB)
Financial help for families affected by disability serious illness and for carers (PDF, 309.35 KB)
Bullying – writing a letter of complaint to the school (PDF, 247.67 KB)
Special education needs contacts (PDF, 260.26 KB)
Your rights at work (PDF, 196.4 KB)
Financial help for students (PDF, 235.41 KB)
Support for families affected by bereavement (PDF, 274.99 KB)
Support for parents (PDF, 243.73 KB)
What you need to know about childcare contracts and how to raise concerns about childcare provided (PDF, 248.22 KB)
Schools – revision techniques for young people (PDF, 487.8 KB)
Choosing childcare – home based childcare (PDF, 277.61 KB)
Mental Health Factsheet 2015 (PDF, 73.51 KB)
We want to ensure that our services and information are available to as many people as possible. Accessibility on the Warwickshire website gives you advice on how to make our information more accessible to you, including information on:
- changing font size
- viewing text only
- using text alternatives
We also provide information about the Warwickshire Family Information Service in a number of our community’s other languages.
FIS general information – English EAL factsheet for parents (PDF, 245.37 KB)
FIS general information – Simplified Chinese factsheet for parents (PDF, 300.87 KB)
FIS general information – traditional Chinese factsheet for parents (PDF, 404.77 KB)
The Warwickshire Family Information Service (FIS) can only hold the details of service providers based within Warwickshire. If you live or work on the Warwickshire border you may need to contact one of our neighbouring Family Information Services to get the full picture of services including childcare providers and activities in your area. Find your local FIS > Back to top
If you have any suggestions on how we can improve our service, we would like to hear from you. Your views are important to us as it helps us to develop and improve the service that we can offer to our customers in the future. If you have any queries, comments or suggestions about the Warwickshire Family Information Service, please do not hesitate to contact us. Alternatively, you can share your views about our service by completing our Customer feedback form.
“Your service is invaluable; 9 times out of 10 parents have contacted me thanks to you (Childminder)”
“Can I just say how brilliant and helpful Peggy is, she has seriously helped me out and I can’t thank her enough (Practitioner)”
‘Thanks so much for sending through this information, and so promptly – it’s really, really helpful.’
‘The information was very helpful and I will be passing on your details to other parents/carers to see if it will benefit them. Your staff are very friendly and understanding.’
‘Thank you for the info you sent to me in the post recently, it has been a great help to me. I think the service you provide is important and should be recognised more because you bridge the gap in some very sensitive subjects. Thank you for your help!’
‘I spoke to a childminder who was extremely complimentary about both the staff and the service. She said that, over the years, FIS was the only service consistently getting in touch with childminders offering support.’