Computers and Internet in libraries

Library computers

All Warwickshire County Council managed libraries have computers with Internet and Microsoft Office. Scanning and photo editing is available at all libraries.

You can print, save to the hard drive temporarily, and save to external devices.

Library costs and fines – charges for computer use and printing.

Online Reference Library – subscription websites available for free, including family history resource, Ancestry, and Theory Test Pro for learner drivers.

Members

Library members have 60 minutes free computer use per day, bookable or drop in. Sessions can be extended if the computer is available. Two hour sessions are also available, bookable in advance.
Library costs and fines – charges for computer use and printing.

Non-members

Visitors / Non-members and temporary members can purchase computer time:
Library costs and fines – charges for computer use and printing.

Children

Children (members and non-members) can visit our ‘Walled Garden’ of filtered websites, free of charge.

Young people, aged 12-15 years or 11 years and attending Secondary School, can visit sites outside of the Walled Garden if a parent, grandparent, carer or guardian give permission, in person.

Booking

Computers can be booked in advance via Book a library computer online with a library card number and PIN. Alternatively Contact a library. Bookings are held for 10 minutes from the session start time.

At the library, go straight to the booked computer and enter your library card number and PIN.

Accessibility

All libraries have ZoomText magnification and screen reader software and Jaws screen reader software.


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WiFi in Warwickshire libraries

Free Internet access on your laptop and mobile device.

Libraries with WiFi

All Warwickshire County Council managed libraries

How to connect

Connect to WCC Public WiFi network and register via any web browser with your email address and mobile phone number.  You will receive a text message containing a password which will last for one week.  Register again whenever a new is password is required.

Get Connected with WCC Public WiFi in libraries (PDF, 274.83 KB) – guidelines and instructions for selected devices.

What’s available from our WiFi.

You have the same Internet access, email, messaging and searching as customers using the Library computers.

You can access most of our Reference and learning websites via our WiFi. Ancestry and Find My Past are not available but can be accessed from a library computer.

You cannot print via our WiFi but you can print from our library computers.


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New to computers and Silver Surfers

We can help with simple guidance and getting started with computers and the Internet.

One to one sessions

One to one sessions with a Library ICT and Learning Officer are available in County Council managed libraries.  Contact us for more information and to book a session.  Library costs and fines – charges for events and sessions.

Silver Surfers

Internet and email help, from our volunteers, is available for the over 50s in County Council managed libraries. Booking is essential at some libraries because of high demand. Contact us for more information and to book a session – find a library.

Silver Surfers

Venues & times

LibraryWhen
Alcester LibraryThursdays 10:00 – 12:00
Atherstone LibraryMondays 10:00 – 12:00
Bedworth LibraryWednesdays 14:00 – 16:00 – suspended, temporarily. We are sorry for any inconvenience.
Coleshill LibraryThursdays 10:00 – 12:00
Kenilworth LibraryThursdays 14:30 – 16:30
Leamington Spa LibraryMondays 14:00 – 16:00
Nuneaton LibraryThursdays 14:00 – 16:00
Polesworth LibraryThursdays 10:00 – 12:00
Rugby LibraryMondays 10:30 – 12:30
Southam LibraryThursdays 13:00 – 14:00 and 14:15 – 15:15
Shipston LibraryTuesdays 14:00 to 16:00
Stockingford LibraryMondays 14:00 – 16:00
Stratford upon Avon LibraryMondays 13:00 – 15:00 and Wednesdays 10:30 – 12:30
Warwick LibraryTuesdays 14:00 – 16:00
Wellesbourne Libraryfirst and third Fridays of the month, 10:00 – 12:00
Wolston LibraryMondays 14:30 – 17:00


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iKiosk self-service – avoid the queue

Leamington, Nuneaton, Rugby and Stratford upon Avon Libraries have self-service iKiosks located near their computer suites. You can:

  • print documents
  • top-up computer credit
  • book future computer bookings
  • check computer availability

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Safe use

Anti-virus software is regularly updated and external devices are virus checked before use. The County Council accepts no responsibility for any material lost as a result of virus checking. The County Council accepts no responsibility for any viruses saved to removable media and taken home.

Adult and child Internet access is filtered using a commercial software filtering package.

Filtering of public Internet access – what to do if you think a site should be blocked or has been blocked inappropriately

You are advised to select the ‘end session’ button when you have finished using the computer. This will remove all items from the history, favourites and cookies files. You are also advised to log out of any web facilities such as email or chat.


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Acceptable Use Agreement

All use of Internet and other ICT facilities provided by Warwickshire County Council’s Library Service is subject to the conditions set out in this Acceptable Use Agreement. By using the facilities you are agreeing to comply with these conditions. Failure to comply can result in access to the facilities being withdrawn.

ICT Equipment and Internet Access – Acceptable Use Agreement

The following is prohibited conduct:

  1. The creation, viewing, uploading, downloading, printing, transmitting or copying of material in contravention of any law.
  2. The creation, viewing, uploading, downloading, printing, transmitting or copying of any material that is likely to cause offense or discomfort to others in the library.
  3. The creation, viewing, uploading, downloading, printing, transmitting or copying of any material that promotes radicalisation or extremism.
  4. Any acts which cause wilful damage to the computer or network, in contravention of the Computer Misuse Act 1990 or otherwise, or interference with the hardware, software or operation of the computers, or to attempt to gain unauthorised access to the network.
  5. Attaching any devices to ICT equipment other than USB storage devices for the purposes of saving, uploading or printing work.
  6. Behaving in a manner which is likely to cause offence or embarrassment to other library users.
  7. Creation and/or transmitting, by e-mail or otherwise, to any person or for uploading to any website, any wording, or links to any material, which could be regarded as offensive, illegal, intimidating, discriminatory, racist, sexist, homophobic, defamatory, or in any other way encouraging of violence or hatred.
  8. Downloading or watching BBC programmes on demand, including BBC iPlayer, or accessing live TV programmes or extracts from any broadcaster.

References to contravention of any law includes all laws enforceable in the English courts.

All of Warwickshire County Council’s public access computers are monitored on a regular basis. The County Council actively works with the police to ensure that any infringements constituting breaches of the law are reported to them.

Warwickshire County Council accepts no responsibility or liability for any matter, claim, action, inaction, proceedings, demand, damage, loss, cost, charge or expense which any person may suffer or incur, either directly or indirectly, through the use of this service, except as required by law.

The user will indemnify Warwickshire County Council and keep Warwickshire County Council fully and effectively indemnified against all actions, proceedings, claims, demands, damages and costs occasioned to Warwickshire County Council as a result of any breach of this Acceptable Use Agreement.

The following conditions also apply to use of Internet and other ICT facilities provided by Warwickshire County Council’s Library Service:

    1. Free public access to the Internet and other computer resources are provided by Warwickshire County Council as part of its role in providing access to information, education and leisure opportunities for the whole community and as part of its commitment to supporting lifelong learning. Computers may only be accessed using your own library ticket number or a guest id provided by staff.
    2. Responsibility for activities carried out on the Internet, including financial transactions, rests solely with the individual user and never with the County Council. This also applies to any downloaded material for use elsewhere.
    3. Children are actively encouraged to use the Internet and require the consent of their parents/carers to do so if between 12* & 15 years. Children under-12 can only access the ’walled garden’ closed Internet facility and may do so without any parental consent. Warwickshire County Council affirm the right and responsibility of parents/carers of children to determine and monitor their own children’s use of Warwickshire County Council materials and resources, including the Internet (* 11 years if attending Secondary School).
    4. Warwickshire County Council has no control over the information provided on the Internet and cannot be held responsible for the quality, authenticity or accuracy of information obtained. Neither has it any control of the performance of the Internet.
    5. Material can be printed from the Internet on payment of the appropriate charge and must comply with current copyright regulations.
    6. The Internet contains a wide variety of information and opinions. Warwickshire County Council strives to balance the rights of users to access these resources with the rights of people to use a public environment free from disruptive sounds and offensive visual images.
    7. Filtering software is used to restrict access to sites that Warwickshire County Council deems inappropriate and/or offensive. The effectiveness of any filtering software cannot be guaranteed and any user can recommend that access to a particular site can be permitted or denied.

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Computers and Internet in libraries was last updated on October 9, 2017.


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