Faulty streetlight reporting and part-night lighting


Street Lighting have to fix their faults during the day when the street lights are off this means they cannot physically see which street light is faulty during the day. Please tell us as much detail as possible about:

  • the nature of the fault;
  • the column number – a black number on a white background, facing the road and located at about eye level;
  • the location of the fault – including town, road name and the house or property nearest to the light).

Report a faulty streetlight online


Text LIGHTING and the fault details including town, street, column number or the location in a maximum of 160 characters to 07950 081 082 (Standard network charges apply).


Phone: 01926 412515
Monday – Friday: 8 am to 6.30 pm
Saturday: 9 am to 1 pm

Part night lighting

Approximately 63% of County Council-owned street lights operate on a part night basis. This means approximately 32,000 street lights are switched off for some of the night:

  • Sunday to Thursday – Midnight to 5.30am
  • Friday and Saturday – 1:00am and 6:30am

Street lighting part night operation maps

To see which lights we operate on a part-night and all-night basis, please see the map (Not suitable for viewing on a mobile device)

Faulty streetlight reporting and part-night lighting was last updated on August 20, 2018.