Skip to content

Report streetlighting faults

Report a faulty streetlight online

Please tell us as much detail as possible about:

  • the nature of the fault;
  • the column number - a black number on a white background, facing the road and located at about eye level;
  • the location of the fault - including town, road name and the house or property nearest to the light).

Please leave your contact details in case we need to contact you for more information.

Alternative ways to report faulty streetlighting:

Text LIGHTING and the fault details including town, street, column number or the location in a maximum of 160 characters to 07950 081 082 (Standard network charges apply).

Phone: 01926 412515
Monday - Friday: 8 am to 8 pm
Saturday: 9 am to 4 pm

Outside these hours you can leave an answer phone message and we will respond to your call.