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Corporate policies

  • Equality and diversity legislation and policies

    Policy statements set out our vision and commitment to ensuring equality of opportunity for all, including equality of access to those services that we provide.

  • Full privacy notice

    Warwickshire County Council is registered as a ‘data controller’ under the Data Protection Act as we collect and process personal information about you.

  • Customer care standards

    We believe that everyone has the right to be treated fairly, politely and with respect. We also want you to be happy with the service you receive from us. So whenever and however you contact us you are entitled to the following high standards of customer care.

  • Fraud and corruption policy

    The council has a responsibility to have anti fraud and corruption arrangements in place and it is essential that the management of risk of fraud be placed at the very top of the corporate governance arrangements.

  • Complaints

    Information on our complaints procedure, and the standards we aim to uphold.

  • Charges for supplying information

    Policy for charging for supplying information