Your library account

Use your library account to:

  • renew your books and other loans
  • request items from the library catalogue
  • check your outstanding requests
  • check your loan history
  • create reading lists
  • write reviews in the library catalogue
  • update your personal details.

Problems with your account

Difficulty signing into your account may be because of your library card number, PIN or changes to your account. Please read this page and contact us if you still cannot sign in.


Your library card number

Where is your library card number?reverse of library card and key fob with number highlighted

Your library card number is the eight digit number above the barcode on your library card and key fob. Some numbers include an X. Ignore any spaces.

Lost your card?

If you need a replacement card please contact us as soon as is convenient.  Please visit a library to replace your card, bringing one form of id.  There is a charge to replace a card – library costs and fines.

> Back to top


Your PIN

Use your PIN, with your library card number,  to sign into your library account; book and start a computer session; read eBooks and eNewspapers online.

What is your PIN?

It is one of the following:

  • the first four letters (lower case) of your surname (or less if your name is shorter) if you joined the library before the 21st of September 2007 or;
  • your date of birth using 8 digits (ddmmyyyy) if you joined on or after the 21st of September 2007 or;
  • a combination of numbers and / or letters that you have chosen.

Forgotten your PIN or your PIN doesn’t work.

Change your PIN

To improve the security of your information, change your PIN to a combination of numbers and letters (up to eight characters) that only you know.

Change your PIN – sign in and select ‘Personal data’, then select ‘Change your PIN’.

> Back to top


Expired membership and renewal

Please contact us if you think your membership has expired  We will renew your membership or ask you to join the library again, depending on the length of time since your membership expired.

How long does my membership last?

Your membership lasts for two years at a time.   Every two years we ask you to confirm that you still want to be a member, and that your contact and other details are still correct.  This is to ensure we comply with data protection legislation and that we don’t hold incorrect information about you.

How will I know when my membership is due for renewal?

We will email you shortly before your membership is due for renewal, asking you to come into a library and confirm that your details are correct.

If we don’t have your email address, please make a note of the expiry date and contact us to renew your membership.

What happens if I don’t renew?

If you don’t respond within 24 months we will delete your record from our system, even if you have used your card.

> Back to top


Feedback