Coronavirus (Covid-19)

If you need Covid-19 related support please call the Hotline on 0800 408 1447.

For support and advice about council services please call 01926 410410.

Social distancing measures are steps we must all take to reduce social interaction between people. This will help reduce the transmission of coronavirus (COVID-19). 

We can all help control the virus if we follow the guidance:  

This means you must:  

  • stay at home as much as possible 

  • work from home if you can 

  • limit contact with other people 

  • keep your distance if you go out (2 metres apart where possible) 

  • wash your hands regularly 

  • Do not leave home if you or anyone in your household has symptoms. Read more on Covid-19 symptoms

Full guidance - GOV.UK - Stay alert and stay safe 

Posters to download and display  

Stay safe outside 

We should all continue to stay home as much as possible. When you are outside please follow Government guidance to keep you safe.  

  • Keep 2 metres apart from other people  

    • You can enjoy spending more time outdoors including exercise but you need to remain 2 metres apart from people who are not in your household 

  • Keep your hands and face as clean as possible 

    • Wash your hands using soap and water for 20 seconds and avoid touching your face 

  • Avoid being face-to-face with people if they are outside your household  

    • You can lower the risk of infection if you stay side-to-side rather than facing someone 

  •  Avoid crowds  

    • Avoid an area if it looks very busy and go somewhere else with fewer people  

  • If you have to travel  

    • You should walk or cycle wherever possible. If you have to use public transport you should try to avoid peak times 

Posters to download and display 

Shopping

What should I do when I'm out shopping? 

  • Avoid close contact with others  

  • Distance yourself at least 2 metres away from other people when shopping or in a queue  

  • Limit the number of visits to shops or supermarkets you make in a week  

  • Remember to wash your hands for 20 seconds before and after you shop  

  • Face coverings 

    • Wear face coverings in enclosed spaces  

    • Beneficial in shops where keeping 2 metres apart is not possible, and on public transport  

    • Do not buy medical grade masks  

    • Face coverings should not be used by children under the age of 2 or those who may find it difficult to manage them correctly  

    • Wash your hands before and after putting face coverings on and after taking them off 

    • Avoid touching your face  

    • More information on face coverings

Posters to download and display

Advice for owners/managers on how to implement social distancing guidelines in shops, supermarkets, takeaway outlets, food markets

Workplace

Advice for employees, employers and businesses 

Providing medicines and/or care for a vulnerable person 

What should I do if I’m providing medicines and/or care for a vulnerable person?

If you are providing support for a vulnerable person, either a friend, neighbour or family member or through a voluntary organisation, ensure you continue to follow social distancing guidelines at all times to protect yourself and others:

  • wash your hands on arrival and often, using soap and water for at least 20 seconds or use hand sanitiser
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • do not visit if you are unwell and make alternative arrangements for their care
  • provide information on who they should call if they feel unwell, how to use NHS 111 online coronavirus service and leave the number for NHS 111 prominently displayed
  • find out about different sources of support that could be used and access further advice on creating a contingency plan is available from Carers UK
  • look after your own well-being and physical health during this time.

GOV.UK - What is the advice for visitors including those who are providing care for you?

Advice for people or organisations supporting extremely vulnerable people

Self-isolation

Always remember, if you are showing any symptoms then you need to follow social isolation guidance.

Social distancing and self-isolation guidance in different languages

Doctors of the World provide translations of advice in more languages:

Social distancing posters in Arabic:

Social distancing posters in Polish:

Social distancing posters in Urdu:

Social distancing posters in Portuguese:

Social distancing posters in Nepali:

Social distancing posters in Gujarati:

Social distancing posters in Punjabi:

Frequently asked questions

Health and wellbeing

Coronavirus (COVID-19) has been identified as a pandemic by the World Health Organisation. We are all taking measures to protect ourselves and others and, as we continue to follow Public Health England (PHE) and central Government advice in these unprecedented times, we also need to remember to look after our health and wellbeing.