Coronavirus (COVID-19)

For support and advice about council services please call 01926 410410.

If you are clinically extremely vulnerable to COVID-19 and need support call the Hotline on 0800 408 1447

Assessments and appeals

Due to national changes to the criteria for Blue Badges it will take us a little longer than usual to process your application. We apologise for any inconvenience this causes.


If a face-to-face assessment is needed in order to access your eligibility, we will contact you within 28 days of you being referred to the service.

A face-to-face assessment usually takes 45 minutes, but may take longer if it is complex. You will need to bring proof of prescriptions, photographic proof of identification and your usual walking aids.

The assessments will take place at:

Millbrook Healthcare
Site B
Leofric Business Park
Progress Close


If you aren’t satisfied with the decision, you should write to the team manager at the address on the letter informing you of the decision, clearly stating why you think the decision was wrong.