Supporting other people

Starting the conversation - Whether you are a family member, friendly neighbour, charity volunteer or a professional, you are undertaking an important role that is very helpful and rewarding. Research tells us that straightforward kindness and loving behaviours at this time can be a big help. You do not need to be a professional, nor have significant training, to assist someone bereaved in basic but helpful ways.

Talking to someone who is grieving can be difficult – you may be worried about getting in touch with the person or not be sure what to say. But the support of friends and family can help the person feel supported and loved.

Support for those who work with bereaved people, the National Bereavement Alliance have with information to help bereavement services across the country respond to the current situation.

For Headteachers and Leadership Teams, the Educational Psychology Service (EPS) can offer support to head teachers and leadership teams within settings to manage bereavement and loss within their community this can include:

  • Emotional support and a chance to talk through the situation
  • Problem-solving and discussing specific issues
  • Sharing of information to circulate to staff, parents and carers to support them in talking about loss and bereavement
  • Signposting and sharing of guidance leaflets and resources
  • Sharing of sample letters and scripts for communicating with children, staff and parents
  • Thinking through ways for students to share feelings and an exploration of school sharing forums to promote social connection
  • Identification of and planning for vulnerable children
  • Advice on practical issues such as marking the event / memorials / books of condolences

If you would like to arrange to speak to a member of the team, please phone 01926 742921 or email If your call is for support in managing a bereavement please make this clear and you will receive telephone contact from an Educational Psychologist, where possible on the same day, who will discuss the situation with you.