Coronavirus (COVID-19)

For support and advice about council services please call 01926 410410.

If you are clinically extremely vulnerable to COVID-19 and need support call the Hotline on 0800 408 1447

Frequently asked questions

I am NOT in an enhanced testing area, what should I do?

If you are not in the enhanced testing area but live or work in Nuneaton and Bedworth Borough, we are encouraging you to have a PCR test. However, if you live outside of the targeted testing area and the Borough, you do not need a PCR test. However, you must continue to follow national COVID-19 guidance including keeping your distance, washing your hands, wearing face coverings in public places and taking up the opportunity to be vaccinated.  

If you develop any COVID-19 symptoms, (a high temperature, continuous cough, loss or change to smell or taste) no matter how mild, you must self-isolate and book a standard COVID-19 test through the NHS, via the NHS COVID-19 App online or by calling 119. 

I am in an enhanced testing area; can I book a test through the NHS?

Everyone living or working in Nuneaton and Bedworth Borough can access a test through GOV.UK - Get a free PCR test to check if you have coronavirus and clicking the option "my local authority has asked me to have a test". People in the enhanced testing areas are strongly recommended to have a test.  

Please note that in addition to the above, it is really important that people who have symptoms of COVID-19, that is a high temperature, continuous cough, loss or change to smell or taste no matter how mild must isolate with their household and access a test by visiting NHS - Testing for coronavirus.

People with symptoms or who should be isolating should not access any of the community Collect and Drop sites, but should access tests through going online.

I don't live in an enhanced testing area, but I work there or am in a support bubble with residents of the area - should I be tested too?

Yes. You can book a test online. Booking reduces your need to queue when you get to the test centre.  

I recently lived or worked in the enhanced testing area, but I don't anymore. What should I do?

If you lived or worked in the area after 20 April 2021, you should take a PCR test, even if you don't live or work there anymore. 

Members of my support bubble recently lived or worked in the enhanced testing area, but don't anymore. What should I do?

If members of your support bubble lived or worked in the targeted testing area after 20 April 2021 all members of both households should take a PCR test, even if they don't live or work there anymore. 

I live or work in a nearby postcode, can I get tested?

All residents of Nuneaton and Bedworth Borough can access a PCR test online. This includes people near the targeted testing area.  

I have COVID-19 symptoms, what should I do?

No matter where you live, whether you live or work in a targeted testing area or not, if you have COVID-19 symptoms (a high temperature, continuous cough, loss or change to smell or taste), no matter how mild, you must self-isolate and book a standard COVID-19 test through the NHS via the NHS COVID-19 App online or by calling 119. 

How are we identifying additional cases?

For anyone who tests positive for COVID-19, Public Health England will undertake contact tracing and testing of close contacts of any confirmed cases.

Which type of tests will you be using for this?

Initially, we will be asking individuals to take PCR tests. This is the test where the sample gets sent to a lab for processing. A PCR (polymerase chain reaction) test checks for the genetic material of the virus in the sample.

Who can get tested?

We will aim to test as many people as possible within the targeted testing area. Tests will be offered to everyone over the age of 2 years. Testing for young children is at the discretion of the parents or carers.

Are you testing care homes?

There is no change to the usual testing arrangements for care homes in the affected area. Care homes will continue with their existing testing programme.

What happens after my test?

After your symptom-free COVID-19 variant test, you do not need to self-isolate while you await the results, but you must continue to follow national guidance. 

If your test comes back positive for COVID-19, you will be notified and required to self-isolate for 10 days. If your test comes back positive for the Indian variant of COVID-19 variant rather than the original COVID-19 virus, you will also be contacted by NHS Test and Trace who will conduct more detailed contact tracing.

How long until my test comes back?

Test results showing whether you are positive or negative for COVID-19 will take up to 48 hours to be returned. Genetic sequencing (analysing the test sample for the variant) will be carried out after the initial test which tells you if you are positive or negative, and will take longer. This can be between 4 days and 2 weeks. In some cases there is not enough material on the swab to enable sequencing to take place, so it will not be possible to identify a variant of concern from the swab.