Coronavirus (COVID-19)

For support and advice about council services please call 01926 410410.

If you are clinically extremely vulnerable to COVID-19 and need support call the Hotline on 0800 408 1447

Library services affected by coronavirus

Library services from January 2021, national lockdown

Many libraries will continue to offer Click & Collect and Staff Select services and entry for pre-booked computers.

Return your loans to designated libraries – we understand you may not be able to visit so the return date for all items on loan has been extended until at least February 27 2021; overdue fines do not currently apply.

If you visit a library you should wear a mask unless exempt and sanitise your hands. You will be asked to provide contact information for NHS Test and Trace.  

Adhere to the national restrictions and stay at home if you have any symptoms of coronavirus.  

More information about all library services 

Coronavirus (Covid-19) precautions 

Browsing at any library is now suspended until further notice - Click and CollectStaff Select, Returns and pre-booked computers remain available.  

Adhere to the national restrictions, stay at home if you have any symptoms of coronavirus

Quarantining and cleaning measures for returned books are in place. Allow up to one week for items to be removed from your account after they have been returned. 

If you enter a library you should wear a mask unless exempt, sanitise your hands. You will be asked to provide contact information for NHS Test and Trace

Click and Collect and Staff Select 

Order a selection of books from any Warwickshire Library to collect from a library of your choice. It’s a bit like the ‘click and collect’ service you can use to buy your shopping.

You must pre-order the books you’d like to borrow using our online library catalogue or the Staff Select service. You will be notified by email, phone or post when your request is ready for collection or you can check via your library account. No appointment required to collect. 

Are any libraries still offering Grab and Go? 

Browsing is not be available at any library.

How do I request a book? 

Use the online catalogue or Staff Select service to request a book (the book does not have to be in your local library). Requests are free. You will be given a choice of where you would like to collect your item. You will receive an automated email or phone call to let you know when your item is available for collection (please make sure YourAccount is up to date). Collect at the designated library collection point; follow the signs at your library.  No appointment required to collect a request.  

Book returns 

Many libraries can accept returns within opening hours.  We understand you may not be able to visit so the return date for all items on loan has been extended until at least February 27 2021; overdue fines do not currently apply. 

Check the return date of your item via your online account or contact us if you have any queries.  

Quarantining and cleaning measures for returned books are in place, please allow up to one week for items to be removed from your account after they have been returned. No appointment required to return. You may have to enter the library to return books. Covid precautions will apply. Follow the link below for further information about your library.  

Book a computer and printing

Book a slot to use a computer at selected libraries. Use the online booking service or  contact us  for further assistance. In the library, you should wear a mask unless exempt and sanitise your hands. You will be asked to provide contact information for NHS Test and Trace

  • Pre-book your slot using the online booking service
  • Computer sessions are 45 minutes. These times cannot be extended. 
  • There are no scanning facilities available. 
  • Printing services are available – you will need to book a computer to print. 
  • The computers are self-service only. Staff assistance will not be available. 
  • Computers are single person use for everyone aged 12 or over. 

Find out what services are available at your local library 

Other FAQs 

Can I renew a book? 

  • All items currently on loan have been renewed until at least February 27 2021.  
  • Check the return date of your item via your online account or contact us if you have any queries. 

Will I be fined? 

  • Any library fines and charges incurred prior to 24 March 2020 will still be payable. 
  • Fines and charges are currently suspended. 
  • You will not accrue fines whilst your returned items are in quarantine. 
  • Contact us if you have any account queries. 

Are there alternative ways to borrow? 

Yes, our online library services are still available, including: 

Can I still join the library? 

You are still welcome to join. Please complete the online  join up form, a library card number and PIN will be emailed to you within a couple of working days. You can use your library card number and PIN to access the online library services and request items. We will post your new card to you as soon as we can – please allow up to 7 working days. 

Mobile libraries  

A reduced Mobile Library Service is currently in operation. Staff can select up to 4 books per customer to be collected from designated locations around Warwickshire. To arrange a collection of books, please contact the Mobile Library Team on 01926 851031 or [email protected]

Home library service 

If you are not normally able to visit the library due to ill health or disability and you do not have someone to collect books for you, the library can come to you.  

Community/volunteer-run libraries 

Digital Library Support 

If you are interested in the digital library but have never used it. We can contact you to explain how to access the eLibrary using your library membership. To request help contact us

Regular befriending telephone call 

A friendly member of staff can ring you for a chat regularly - to check how you are getting on, signpost you to other services that might offer help, and perhaps discuss the books you have been reading, or suggest others. Contact Us to request a call. 

Will library-based activities and groups still run? 

Library buildings are not currently hosting any events or activities. However, online, staff are leading events and activities on  Facebook and Twitter, including events for children such as Rhyme Time. 

What library services are available for children and young adults? 

Can I use wifi? 

Visiting a Warwickshire Library to use the public wifi is not currently permitted. 

Can I use a photocopier? 

No, this service is currently unavailable. 

Can I study at the library? 

To ensure the safety of customers and staff, study spaces are not available at any Warwickshire Library. 

Can I access the local studies collection (old newspapers, maps or microfilm)? 

Can I donate books to the library? 

Sorry, we are currently unable to accept any donations. 

Can I access the Music and Drama collection? 

Collections of items are not available. Single items can be requested via the online catalogue

Are community managed libraries open? 

Find out what services are available at your local library.

Can I request an inter-library loan?

Apologies, the inter-library loan service is currently suspended

Reading groups 

The reading group service is remains available. Request a set online from the Reading Group Collection website 

Boxes can be returned to many of our libraries. No appointment is needed. 

For any queries, email [email protected] or call 0300 555 8171