Coronavirus (COVID-19)

For support and advice about council services please call 01926 410410.

If you are clinically extremely vulnerable to COVID-19 and need support call the Hotline on 0800 408 1447

Library services from April 12 2021

Following Government guidance regarding step 2 of the roadmap out of lockdown, all Warwickshire County Council libraries will provide a Grab & Go service from April 12 2021, replacing the current Click & Collect service; visit for 30 minutes to browse, borrow, collect requests and return. Visit at any time during the library’s opening hours. Please continue to pre-book computers

We understand you may not be able to visit so the return date for all items on loan has been extended until at least April 30 2021; overdue fines do not currently apply. 

Coronavirus (Covid-19) precautions 

If you visit a library you should wear a mask unless exempt and sanitise your hands. You will be asked to provide contact information for NHS Test and Trace. Adhere to the national restrictions and stay at home if you have any symptoms of coronavirus 

Quarantining and cleaning measures for returned books are in place. Allow up to one week for items to be removed from your account after they have been returned. 

Grab and Go 

From April 12 all County Council managed Warwickshire Libraries will be offering a Grab and Go service. Enter a Grab and Go library for 30 minutes to: 

No appointment is needed to visit; during busier times you may have to queue to enter. Grab and Go is replacing the Click and Collect service. 

Are all libraries now offering Grab and Go? 

Libraries managed by Warwickshire County Council will offer Grab and Go. Please check individual Community managed libraries for information about their current offer. 

Other FAQs 

Can I still request a book?  

If you would prefer to request specific books and items to collect when you visit, please use the online catalogue. The item does not have to be in your local library. Requests are free. You will receive an automated email or phone call to let you know when your item is available for collection (please make sure Your Account is up to date). Collect during opening times. No appointment required. 

Can I still use the Staff Select service? 

Yes, tell us about the book(s) or type of books you would like to read and we will put together a selection based on your preferences.  

How to use Staff Select 

Book returns  

Grab and Go libraries can accept returns during opening hours (no appointment required).  

We understand you may not be able to visit so the return date for all items on loan has been extended until at least April 30 2021; overdue fines do not currently apply.  

Check the return date of your item via your online account or contact us if you have any queries.  Quarantining and cleaning measures for returned books are in place, please allow up to one week for items to be removed from your account after they have been returned. 

Book a computer 

Restrictions apply – pre-book to avoid disappointment

Contact us  for further assistance. 

You will be required to wear a face covering when in the library unless you are exempt. 

  • Pre-book a slot using the online booking service
  • Drop-in computers subject to availability, ask a member of staff when you visit  
  • Computer sessions are 45 minutes. These times cannot be extended. 
  • There are no scanning facilities available. 
  • Printing services are available. 
  • The computers are self-service only. Staff assistance will not be available. 
  • Computers are single person use for everyone aged 12 or over. 

Find out what services are available at your local library 

Can I renew a book?  

  • All items currently on loan have been renewed until at least April 30 2021.  Overdue fines do not currently apply. 
  • Check the return date and renew your items via your online account or contact us if you have any queries.  

Will I be fined? 

  • Any library fines and charges incurred prior to 24 March 2020 will still be payable. 
  • Fines and charges are currently suspended. 
  • You will not accrue fines whilst your returned items are in quarantine. 
  • Contact us if you have any account queries. 

Are there alternative ways to borrow? 

Yes, our online library services are still available, including: 

Can I join the library? 

Please complete the online  join up form, a library card number and PIN will be emailed to you within a couple of working days, you can use your library card number and PIN to access the online library services and request items. We will post your new card to you as soon as we can – please allow up to 7 working days. Alternatively, visit a Grab and Go library where a member of staff will be happy to join you. Please bring one form of ID with your name and address or photo ID. 

Mobile libraries  

A reduced Mobile Library Service is currently in operation. Staff can select up to 4 books per customer to be collected from designated locations around Warwickshire. To arrange a collection of books, please contact the Mobile Library Team on 01926 851031  or [email protected]

Home library service 

If you are not normally able to visit the library due to ill health or disability and you do not have someone to collect books for you, the library can come to you.  

Community/volunteer-run libraries 

Digital Library Support 

If you are interested in the digital library but have never used it. We can contact you by phone or email to explain how to access the eLibrary using your  library membership. To request help contact us

Will library-based activities and groups still run? 

Due to on-going covid restrictions regarding the number of people allowed in a building, Libraries are not currently hosting any events or activities. However, online, staff are leading events and activities on  Facebook and Twitter, including events for children such as Rhyme Time. 

What library services are available for children and young adults? 

Can I use wifi? 

Visiting a Warwickshire Library to use the public wifi is not currently permitted. 

Can I use a photocopier? 

A staff operated service will be available at Grab and Go Libraries. Charges apply.  

Can I study at the library? 

To ensure the safety of customers and staff, study spaces are not available at any Warwickshire Library. 

Can I access the local studies collection (old newspapers, maps or microfilm)? 

Can I donate books to the library? 

Sorry, we are currently unable to accept donations. 

Can I access the Music and Drama collection? 

Collections of items are not available. Single items can be requested via the online catalogue

Reading groups 

The reading group service is available. Request a set online from the Reading Group Collection website

Boxes can be returned to Grab and Go Libraries. No appointment is needed. 

Any queries, email [email protected] or call 0300 555 8171