Coronavirus (Covid-19)

If you need Covid-19 related support please call the Hotline on 0800 408 1447.

For support and advice about council services please call 01926 410410.

Library services affected by coronavirus

In light of recent government guidelines, libraries are taking a phased approach to offering services again. All updates will be posted on this web page, please visit regularly or sign up via Keep me posted to receive updates by email.

Enjoy our  online services at any time. Check your library account 24/7, download eBooks, eMagazines, eAudiobooks and eNewspapers.

Grab and Go

From September 23 Warwickshire Libraries are pleased to be able to offer a Grab and Go service at selected libraries. Customers can enter a Grab and Go library for 30 minutes to return their items, collect requests and browse the shelves to borrow books using the self-service machines. No appointment is needed; during busier times you may have to queue to enter. Please ensure you have a face covering and your library card with you when you visit. Grab and Go is replacing the Click and Collect service.

Are all libraries now offering Grab and Go?

No, some libraries will remain closed for browsing, but many will be offering Grab and Go soon. Previous ‘Click and Collect’ libraries will still be offering the option to collect requests from the front door and return items, but you will not be allowed inside.

How do I request a book?

Use the online catalogue to request a book. When requesting online, you will be given a choice of where you would like to collect your item. You will receive an automated email or phone call to let you know when your item is available for collection (please make sure Your Account is up to date). At Grab and Go libraries, you can go into the library to collect your books. At libraries offering a collection only service, staff will give you your items at the door. No appointment is required to collect a request from either type of library.

Book returns

Selected libraries can accept returns within restricted hours (no appointment required). 

Quarantining and cleaning measures for returned books are in place, please allow up to one week for items to be removed from your account after they have been returned.

Book a computer

Book a slot to use a computer at one of our selected libraries. Use the online booking service or  contact us  for further assistance.

You will be required to wear a face covering when in the library unless you are exempt. Please ensure you have a face covering with you for your appointment.

  • Pre-book your slot using the online booking service.
  • Computer sessions are 45 minutes. These times cannot be extended.
  • There are no scanning facilities available.
  • Printing services are available.
  • The computers are self-service only. Staff assistance will not be available.
  • Computers are single person use for everyone aged 12 or over.

Find out what services are available at your local library

Other FAQs

Can I renew a book?

  • Items borrowed before March 24 will have been renewed automatically until September 30.
  • Items borrowed since March 24 will be issued for the same loan periods as before lockdown. They can be renewed up to three times unless requested by another borrower.
  • Check your library account to find out when your books are due back. Contact us if you have any account queries.

Will I be fined?

  • Any library fines and charges incurred prior to 24  March 2020 will still be payable.
  • Fines and charges are currently suspended.
  • You will not accrue fines whilst your returned items are in quarantine.
  • Contact us if you have any account queries.

Are there alternative ways to borrow?

Yes, our online library services are still available, including:

Can I still join the library?

Please complete the online  join up form, a library card number and PIN will be emailed to you within a couple of working days, you can use your library card number and PIN to access the online library services and request items. We will post your new card to you as soon as we can – please allow up to 7 working days. Alternatively, visit a Grab and Go library where a member of staff will be happy to join you. Please bring one form of ID with your name and address or photo ID.

Mobile libraries

Following advice from Public Health, the decision has been made to suspend the mobile library service until further notice. Please contact the Home library service if you have any queries on 01926 851031 or email [email protected]

Home library service

Whilst it may not currently be possible to visit your local library in person our Home Library Service is operating with some restrictions.

If you are not normally able to visit the library due to ill health or disability and you do not have someone to collect books for you, the library can come to you. 

Community/volunteer-run libraries

Digital Library Support

If you are interested in the digital library but have never used it. We can contact you to explain how to access the eLibrary using your  library membership. To request help contact us.

Regular befriending telephone call

A friendly member of staff can ring you for a chat regularly - to check how you are getting on, signpost you to other services that might offer help, and perhaps discuss the books you have been reading, or suggest others.

Contact Us to request a call.

Will library-based activities and groups still run?

Library buildings are not currently hosting any events or activities. However, online, staff are leading events and activities on  Facebook and Twitter, including events for children such as Rhyme Time.

What library services are available for children and young adults?

Can I use wifi?

Visiting a Warwickshire Library to use the public wifi is not currently permitted.

Can I use a photocopier?

No, this service is currently unavailable.

Can I study at the library?

To ensure the safety of customers and staff, study spaces are not available at any Warwickshire Library.

Can I access the local studies collection (old newspapers, maps or microfilm)?

Can I donate books to the library?

Sorry, we are currently unable to accept donations.

Can I access the Music and Drama collection?

Collections of items are not available. Single items can be requested via the online catalogue.

Reading groups

The reading group service is now available again. Request a set online from the Reading Group Collection website.

Boxes can be returned to many of our libraries. No appointment is needed.

Any queries, email [email protected] or call 0300 555 8171.