Coronavirus (Covid-19)

If you need Covid-19 related support please call the Hotline on 0800 408 1447.

For support and advice about council services please call 01926 410410.

What to do if you’re worried while school is closed

If you feel unsafe at home, or feel worried about a friend or sibling during the current situation, here are some things you may be able to do to get the help you need:

  • Text a trustworthy family member or safe adult who may be able to help you
  • Call Childline on 0800 1111 and talk through how you are feeling and your concerns
  • Call the police in an emergency (999) or a non-emergency (101)
  • Speak to Young Carers if you are looking after someone at home by calling 024 7621 7740
  • Look online at support available from the Family Information Service
  • If you are 11 to 19 years old, text a school nurse about any concerns on 07507 331525 from Monday to Friday, 9am to 5pm.
  • If you feel unsafe or in danger, contact Warwickshire Children's Services on 01926 414144 from 9am to 5.30pm on Monday to Thursday and 9am to 5pm on Friday. Outside of these hours, if you have an emergency, contact the emergency duty team on 01926 886922.

If you are unable to do any of the above because it isn’t safe to do so, perhaps you could alert a neighbour or passer-by to your situation.

You can contact the NSPCC helpline for free support and guidance. Contact the NSPCC helpline.

Sign up to the Family Information Service newsletter

Families can stay up-to-date with the latest advice on Coronavirus by signing up to Warwickshire Family Information Service’s newsletter. The frequency of the newsletter has increased to twice a week (issued on Tuesday’s and Friday’s) to keep families in Warwickshire informed throughout this uncertain time. Advice and support includes signposting to mental health services, activity and learning ideas for children whilst they’re off school, the latest advice on Coronavirus, updates about school and service closures, information on food banks and much more. 

Other resources



Family relationships

Keeping safe

Your baby and child's health and development