Coronavirus (COVID-19)

For support and advice about council services please call 01926 410410.

If you are clinically extremely vulnerable to COVID-19 and need support call the Hotline on 0800 408 1447

Our Registration Offices are open to customers with pre-booked appointments.

We are currently delivering the following services:

  • Death registrations (by telephone)
  • Birth registrations
  • Notices of marriage and civil partnership

As we are currently prioritising the above services, we are not offering the following services to customers at present:

  • Re-registrations
  • Corrections (unless there is an emergency, for example stopping a funeral taking place)
  • European Union Settlement Scheme applications

We have made all our offices COVID-secure, so you can be confident that when you visit our offices, you will be doing so in a safe environment.

As the health and safety of our customers and our staff is our top priority please do not visit the Registration Offices without a pre-booked appointment.

Please keep checking this web page for further updates or email [email protected].

Wearing face coverings

Visitors to Warwickshire County Council’s Registration Offices are now required to wear face coverings when attending appointments.

Anybody attending a notice of marriage appointment or a birth registration appointment, and guests at marriage and civil partnership ceremonies, must wear a face covering unless they are exempt from doing so under Government guidelines.

Ceremonies

Marriages and civil partnership ceremonies are currently suspended whilst we are observing Tier 4 restrictions. However, if there are exceptional circumstances such as the requirement to have an urgent marriage where one of those getting married is seriously ill and not expected to recover or is to undergo debilitating treatment or life-changing surgery – please email [email protected] with the venue and date in the subject line, outlining your reasons why a marriage or civil partnership needs to take place as a matter of urgency.

Frequently asked questions:

Our ceremony had been cancelled, what should we do?

If your ceremony had been cancelled due to the pandemic, you should contact Registration Services to rebook your ceremony at [email protected], adding the venue name and date of ceremony in the subject line.

The registrars will gladly move your ceremony to a later date and waive the rebooking fee. However, if you move the booking to a different day of the week or future year the applicable fee for that day/date would be charged.

If I want to postpone my ceremony due to coronavirus, or the illness of a close relative, will there be any further costs?

If you want to move your ceremony date due to coronavirus or the illness of a close relative, you should contact Registration Services to rebook your ceremony at [email protected], adding the venue name and date of ceremony in the subject line.

The registrars will gladly move your ceremony to a later date and waive the rebooking fee. However, if you move the booking to a different day of the week or future year the applicable fee for that day/date would be charged.

If I move my wedding to a later date, will I need to give notice again?

Marriage authorities are valid for 12 months from the date of notice. You can move your booking so long as it is within that 12-month period. If the marriage authorities will have expired, you will need to give your notices of marriage again but will not be charged again if you gave notice in Warwickshire. Other local authorities may vary.

If I want to cancel my ceremony who do I inform?

Your venue and Registration Services, email [email protected]. Please add the venue name and date of ceremony in the subject line.

Can I book a ceremony?

Future ceremonies can still be booked. You should email [email protected] with the venue in the subject line. 

Registration Services will then contact you for details and place a hold on the date and time of your ceremony. Registrars will then contact you to confirm the booking and to collect the non-refundable deposit once the current restrictions are lifted.

Can I register a birth?

Yes. At the present time the appointment will be a two-stage process, initially all details will be taken by telephone – please be in the vicinity of the registration office at your appointment time – you will then be invited into the building to check the details, sign the register and collect any certificates required.

When attending an appointment, the following will apply. Please read carefully:

  • a face covering must be worn
  • a maximum of two adults should attend an appointment. Please do not bring children or babies if possible
  • if the parents of the child were married to each other or in a civil partnership with each other when the child was born, only one parent needs to attend
  • please do not arrive early - if you arrive early you may be asked to wait outside the office for a short time until we can see you for your appointment
  • please do not arrive late - if you're any later than five minutes we may not be able to see you
  • please do not attend the office if you or anyone in your household has Coronavirus symptoms
  • if you appear to have any symptoms when you arrive at the office you may not be seen and will have to book a fresh appointment
  • contactless payments will be our preferred method of payment - no cash will be accepted
  • please bring a pen with you to sign the register page
  • public toilets will be unavailable

Death registrations

We appreciate that this is a very difficult time and the loss of a loved one can be particularly distressing.

We would like to reassure you that the Warwickshire Registration Service is here to support you and ensure, where possible, that your needs and wishes are met. We are still here to make the process of registering a death as simple as possible.

The Registration Coronavirus Act passed in April 2020 has changed the way death registrations can be conducted.

All deaths should be registered by telephone appointment instead of face to face to help ensure the safety of you and our staff.

Hospitals and GPs are forwarding the Medical Certificate Cause of Death (MCCD) directly to the Registration offices who will contact you to make a telephone appointment.

If you have been advised that the MCCD has been sent to the office and you have not had a call, your appointment can be booked online or by calling 0300 555 0255.

Paperwork will be emailed directly from the Registration Service to the chosen Funeral Director.

You will be advised during the telephone appointment on how to obtain death certificates.

How can I register a death?

All death registration appointments will be conducted by telephone. Telephone appointments need to be booked online at https://www.warwickshire.gov.uk/births-deaths-ceremonies or by calling 0300 555 0255.

If the death occurred in George Eliot (Nuneaton), Warwick or St Cross (Rugby) Hospital, the hospital bereavement teams can forward your contact details to Registration Services and the registrars will contact you directly. In these circumstances, an appointment is not needed.

How will I get the paperwork for the funeral director?

Paperwork will be emailed directly from the Registration Services to the chosen Funeral Director.

How will I get a death certificate?

You will be advised during the telephone appointment how to obtain death certificates.

Notices of marriage and civil partnership

Can I give notice of a marriage or civil partnership?

Yes. All appointments for notices of marriage or civil partnership are currently going ahead. Priority will be given to couples marrying within the required legal timeframes.

Customers can attend a Warwickshire Registration Office for a notice of marriage or civil partnership appointment.

Giving notice of marriage or civil partnership is not a guarantee that your ceremony will take place. A notice once given is for a specific venue and is valid for a period of 12 months - this cannot be changed.

If you change your venue after giving notice, you'll be required to give notice again and go through the legally required 28-day waiting period.

When attending an appointment, the following will apply. Please read carefully:

  • A face covering must be worn
  • Couples will be seen individually - each will be invited into the office in turn. Please do not bring children, if at all possible
  • please do not arrive early – if you arrive early you may be asked to wait outside the office for a short time until we can see you for your appointment
  • please do not arrive late – if you're any later than five minutes we may not be able to see you
  • please do not attend the office if you or anyone in your household has Coronavirus symptoms
  • if you appear to have any symptoms when you arrive at the office you may not be seen and will have to book another appointment
  • contactless payments will be our preferred method of payment – no cash will be accepted
  • please bring a pen with you to sign the paperwork
  • public toilets will be unavailable

Citizenship ceremonies

Individual citizenship ceremonies will continue as planned. You will receive an invitation once we receive the necessary documents from the Home Office.