Coronavirus (Covid-19)

If you need Covid-19 related support please call the Hotline on 0800 408 1447.

For support and advice about council services please call 01926 410410.

The Registration Offices are open for pre-booked appointments only.

We are currently delivering the following services:

  • Death registrations (by telephone)
  • Birth registrations
  • Notices of marriage and civil partnership
  • Ceremonies
  • Copy certificates

We have made all our offices COVID-secure, so you can be confident that when you visit our offices, you will be doing so in a safe environment.

As the health and safety of our customers and our staff is our top priority please do not visit the Registration Offices without a pre-booked appointment.

As we are currently prioritising the above services we are not offering the following services to customers at present:

  • Re-registrations
  • Corrections (unless there is an emergency, for example stopping a funeral taking place)
  • European Union Settlement Scheme applications

Please keep checking this web page for further updates or email [email protected].

Wearing face coverings

Visitors to Warwickshire County Council’s Registration Offices are now required to wear face coverings when attending ceremonies or appointments.

Since the rule change on 8 August, anybody attending a wedding or civil partnership ceremony, a notice of marriage appointment or a birth registration appointment must wear a face covering unless they are exempt from doing so under Government guidelines.

Brides, grooms and civil partners will not be required to wear face coverings during their ceremonies and are reminded that that social distancing and safety measures will be in place.

Birth registrations

At the present time the appointment will be a two-stage process, initially all details will be taken by telephone – please be in the vicinity of the registration office at your appointment

time – you will then be invited into the building to check the details, sign the register and collect any certificates required.

When attending an appointment, the following will apply. Please read carefully:

  • A face covering must be worn.
  • a maximum of two adults should attend an appointment. Please do not bring children or babies if at all possible
  • if the parents of the child were married to each other or in a civil partnership with each other when the child was born, only one parent needs to attend
  • please do not arrive early - if you arrive early you may be asked to wait outside the office for a short time until we can see you for your appointment
  • please do not arrive late - if you're any later than five minutes we may not be able to see you
  • please do not attend the office if you or anyone in your household has Coronavirus symptoms
  • if you appear to have any symptoms when you arrive at the office you may not be seen and will have to book a fresh appointment
  • contactless payments will be our preferred method of payment - no cash will be accepted
  • please bring a pen with you to sign the register pagepublic toilets will be unavailable

Book an appointment to register a birth

Death registrations

We appreciate that this is a very difficult time and the loss of a loved one can be particularly distressing.

We would like to reassure you that the Warwickshire Registration Service is here to support you and ensure, where possible, that your needs and wishes are met. We are still here to make the process of registering a death as simple as possible.

The Registration Coronavirus Act passed in April 2020 has changed the way death registrations can be conducted.

All deaths should be registered by telephone appointment instead of face to face to help ensure the safety of you and our staff.

Hospitals and GPs are forwarding the Medical Certificate Cause of Death (MCCD) directly to the Registration offices who will contact you to make a telephone appointment.

If you have been advised that the MCCD has been sent to the office and you have not had a call, your appointment can be booked online or by calling 0300 555 0255.

Paperwork will be emailed directly from the Registration Service to the chosen Funeral Director.

You will be advised during the telephone appointment on how to obtain death certificates.

Notices of marriage and civil partnership

Customers can attend a Warwickshire Registration Office for a notice of marriage or civil partnership appointment.

Giving notice of marriage or civil partnership is not a guarantee that your ceremony will take place. A notice once given is for a specific venue and is valid for a period of 12 months - this cannot be changed.

If you change your venue after giving notice, you'll be required to give notice again and go through the legally required 28-day waiting period.

When attending an appointment, the following will apply. Please read carefully:

  • A face covering must be worn
  • Couples will be seen individually - each will be invited into the office in turn. Please do not bring children, if at all possible
  • please do not arrive early – if you arrive early you may be asked to wait outside the office for a short time until we can see you for your appointment
  • please do not arrive late – if you're any later than five minutes we may not be able to see you
  • please do not attend the office if you or anyone in your household has Coronavirus symptoms
  • if you appear to have any symptoms when you arrive at the office you may not be seen and will have to book another appointment
  • contactless payments will be our preferred method of payment – no cash will be accepted
  • please bring a pen with you to sign the paperwork
  • public toilets will be unavailable

Marriage and civil partnership ceremonies

Future ceremonies can also be booked either by contacting the relevant office or you should email [email protected] with the venueand proposed date in the subject line.

A Registrar from the Registration Service will then contact you for details and place a hold on the date and time of your ceremony. The Registrar will confirm the booking and collect the non-refundable deposit.

Whilst ceremonies are permitted to resume, it is important to remember we are still amid a pandemic; arrangements may change suddenly.

Ceremonies at Registration Offices

Please note social distancing is still in force and therefore the number of guests will be restricted.

Our teams are contacting all couples who have ceremonies planned for the coming weeks and months to advise them of these restrictions:

  • Couple and guests to arrive at the time of their ceremony
  • All persons to be asked if they have any symptoms of Covid-19
  • All persons will be asked to use hand sanitiser when they enter and exit the building
  • The couple and guests can wear face coverings if they wish to, but the couple will need to show the registration staff their faces before the ceremony can begin
  • There must be a 2-metre distance between all persons at all time
  • Flowers to be held by the couple only and cannot be placed on a table
  • The couple cannot be escorted down the aisle, but we can include the giving away question 'who gives this person to be married?'
  • Ceremony content will be made shorter than usual
  • Rings to be kept with the couple and they cannot be offered by a guest or the registrar
  • Music will be provided and operated by the office
  • A photographer, either professional or nominated, is permitted but they are included in the total number of attendees and they must stand in the guest area at a 2-metre distance from anyone else
  • We cannot allow group photographs or a traditional photograph of the signing of the register
  • The ceremony can be recorded or Skyped using the couple or guest’s device, however wifi is not available at all of our venues
  • There will be no toilet facilities at any site
  • The couple will receive one marriage certificate on the day

In addition to the above restrictions, to meet the social distancing requirements we have significantly reduced the occupancy figures in our registration office ceremony rooms:

  • The Riversley Suite, Nuneaton - 12 persons
  • The Bloxam Room, Rugby - 12 persons
  • The Henley Room, Stratford - 6 persons
  • Pageant House, Warwick - 12 persons

This figure includes the couple and two registrars.

A notice once given is for a specific venue and is valid for a period of 12 months - this cannot be changed. New notices would be required for a different venue.

Ceremonies at Approved Venues

For ceremonies at approved venues, please speak directly to your wedding co-ordinator to discuss their current situation and take initial guidance from them regarding whether they can accommodate your ceremony and what, if any changes may need to be made.

We are working with our Approved Venues and are aware that your ceremony may be postponed by your venue. We remain committed to attend and conduct your ceremony if your venue can accommodate it within the guidelines set out by government.

If, after speaking with your venue, and receiving updated guidance from us, you wish to proceed with your ceremony, please let us know by email and we will confirm our attendance to you.

If you wish to postpone your ceremony and you have a new date that you would like to book with us, please firstly ensure the venue can accommodate this date.

Once you have done this, please contact us via email with the new date and time and we will check our availability for your new date and come back to you once this is done.

If you have not yet chosen a new date for your ceremony, we will hold your booking with us. Please contact us by email when you have a new date and time and we will contact you to confirm we can move your ceremony to that date.

There will be no extra charge for moving a ceremony in this circumstance.