Technical information about this website’s accessibility

Warwickshire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Disproportionate burden

Colour contrast

The colour of 'greyed-out' letters within A to Z listings does not sufficiently contrast with its background color. This fails WCAG 2.1 success criterion 1.4.3 (ensure text has sufficient contrast). We are investigating alternative colours and methods of presenting these greyed-out letters while still communicating that these contain no entries and shouldn't be used.

Adjacent links with the same destination

Two adjacent links within the site-wide third party Covid-19 banner point to the same destination. This fails WCAG 2.1 success criterion 1.1.1 (combine adjacent links with the same destination). This is caused by the behaviour of a third party banner embedded within the site, which we are unable to change. The banner specifically focuses on Covid-19 information, so is not currently considered a permanent feature of the site and will be reviewed at an appropriate time.

Links cannot be used by screen readers

Links within the site-wide third party Covid-19 banner are not defined in a way that can be accessed by screen readers. This fails WCAG 2.1 success criteria 4.1.2 (ensure links can be used by screen readers). This is caused by the behaviour of a third party banner embedded within the site, which we are unable to change. The banner specifically focuses on Covid-19 information, so is not currently considered a permanent feature of the site and will be reviewed at an appropriate time.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 .

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2021, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.