Coronavirus (Covid-19)

If you need Covid-19 related support please call the Hotline on 0800 408 1447.

For support and advice about council services please call 01926 410410.

We are pleased to be able to support our key sectors with their PPE requirements.  

This service is not intended to replace your normal key supply chains. However, we want to ensure you can always access the PPE you need, even when your usual routes may not be functioning as normal. 

We support: 

  • Adult social care (care homes, personal assistants, domiciliary care, supported living)

  • Children’s homes

  • Residential special schools

  • Local authority (children social care, adult social care, mental health)

  • Funeral services

  • Education

  • Early years provision

  • District and borough councils

  • Primary care and other services supported by Clinical Commissioning Group (CCG), such as mortuaries, hospices and palliative care, primary care, pharmacists, emergency dentists

Identifying PPE requirements and allocation 

We follow national guidance for appropriate use of PPE. 

Detailed guidance on PPE in various settings 

We can supply:

  • Masks 

  • Eye protection 

  • Gloves 

  • Aprons 

  • Hand sanitizer 

Specialist items are also available for specific sectors.

Request support 

Apply online for PPE

We will determine the amount of PPE we can provide to you depending on your need, the number of days requested, and our stock levels.

Orders submitted before 5pm for standard PPE will be delivered the next day, including weekends and bank holidays.

Details of any requests from primary care or other services supported by Clinical Commissioning Group (CCG) will be passed on to the CCG for them to process and supply.

If you have less than 24 hours supply, or if the request supports a hospital discharge, the PPE will be delivered within 3 hours if all required information is received before 5pm.

You can request PPE on multiple occasions until your normal supply chain can provide you again.

Advice on the Safe Use of PPE During the Heat Wave

Public Health England and Health and Safety Executive have issued the following guidance regarding the increased risk of heat stress while wearing PPE. 

You may have also heard concerns regarding hand sanitiser in cars during hot weather.  The National Fire Chiefs Council has debunked this myth and offered guidance on the safe use of hand sanitiser in hot weather. You can read this information here: