Who are Care Champions?
Care Champions are volunteers who know what it’s like to use care services. They might be:
- someone who uses services at the moment
- someone who has used services in the past
- a carer or someone who supports someone else to use a service.
We support volunteers to visit care services and talk to customers, family and staff members to get a sense of what the service is like. They give feedback to the manager of the service about what is good and what could be better.