Who are the Care Champions?

Care Champions are volunteers who know what it’s like to use care services. They might be someone who uses services at the moment, someone who has used services in the past, or a carer/someone who supports someone else to use a service.

We support volunteers to visit care services and talk to customers, family, and staff members to get a sense of what the service is like. They give feedback to the manager of the service about what is good and what could be better.