Who are Care Champions?

Care Champions are volunteers who know what it’s like to use care services. They might be:

  • someone who uses services at the moment
  • someone who has used services in the past
  • a carer or someone who supports someone else to use a service.

We support volunteers to visit care services and talk to customers, family and staff members to get a sense of what the service is like. They give feedback to the manager of the service about what is good and what could be better.