Online services


Big White Wall

Big White Wall

How to access this free service for Warwickshire residents:

  • Visit Big White Wall website.
  • Insert your Warwickshire Postcode in the United Kingdom section.
  • Big White Wall is also freely available to members of the armed forces, veterans and their families, and they should choose the UK Armed Forces option in the ‘join now’ area.

Who is it suitable for?

  • Big White Wall is for anyone aged 16 or over who wants to improve their mental health.
  • The most common reasons for joining are depression and anxiety, but it’s also for people experiencing other mental health problems.
  • The service may also be useful for carers and people who have been bereaved.
  • Big White Wall is a safe online community of people who help each other by sharing what’s troubling them, guided by trained professionals.

Community members can:

  • post discussions and gain advice and support from others.
  • take tests to find out more about how they are feeling, set goals and find ways to cope better.
  • read effective  self-help information.
  • join groups to help with issues such as low mood, anxiety and worry.
  • access the service from their smart phones and tablets.

Available 24/7, with no waiting lists, Big White Wall is completely anonymous, so people can express themselves freely and openly. Professionally trained ‘Wall Guides’ ensure the safety and anonymity of all members using the site.

A review of Big White Wall found that:

  •  73% of people using the site shared an issue for the first time
  •  80% of people were able to manage how they were feeling without needing to access other help and support
  •  95% reported improved wellbeing

Watch this quick 2 minute video  to find out how Big White Wall works.

For support with further information about the service, Warwickshire residents can also contact their local Wellbeing Hub, who can advise about this service, and a range of other options available to help – see below under ‘Feeling stressed, worried, low or concerned about your mental health’.

Will I have to pay? Public Health, at Warwickshire County Council is undertaking a trial of this service and it is currently available free of charge to people living in Warwickshire, including students living in the County.


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