Compass provides the Warwickshire School Health & Wellbeing Service (formerly known as the ‘School Nursing Service’). This confidential service is freely available to all school-aged children and young people from 5-19 years old (up to 25 years old for people with special educational needs) and their families and carers.
Compass already delivers high quality services for children and young people, within Coventry and Warwickshire and other areas across the UK. They won the 2013 Children and Young People Now Award Winner for Early Intervention as a result of their innovative and high impacting approach to delivering services for children, young people and families.
For more information please visit the Warwickshire School Health & Wellbeing Service website.
Healthcare professionals and support teams deliver preventative and universal public health programmes in schools across the county, as well as in youth centres, children’s centres, homes and other locations in the community.
The team comprises Qualified School Nurses, Community Staff Nurses, Healthcare Support Workers and Administrators, who operate out of three administrative hubs in the North, East and South of the county. These teams work flexibly to best meet the needs of children, young people and their families.
School Health & Wellbeing Service activities include:
- Annual height and weight measurements of Reception and Year 6 pupils as part of the National Childhood Measurement Programme.
- Annual health and development questionnaires for Reception and Year 6 pupils.
- Annual health reviews for ‘Looked After Children’ in partnership with the LAC Health team and Children’s Social Care.
- Contributing to education and healthcare plans for children and young people with long-term health conditions or complex medical needs.
- Support for schools in developing annual school public health plans and reviewing health-related policies, including the delivery of PSHE in the curriculum.
Identified Health Needs in Warwickshire
The School Health and Wellbeing Service undertakes annual health needs assessment at a range of key stages. Currently this is undertaken by parents for their children at School Entry (Reception) and by the children themselves in Year 6 (Transition to Secondary), with support in the classroom from the School Health Team. These health needs assessments will also be rolled out to Year 9 (mid-teen) and Post-16 over the coming months.
The data is now available summarising the anonymous results from the health needs assessments undertaken during the academic year 2015/16:
This data is used at a school level to develop localised Health and Wellbeing Plans, including the identification of key priorities for that area and how the school will be supported by the service to meet the needs of the children and young people within that school.
Support for physical and mental health and wellbeing
Compass provides support on a wide range of topics covering physical health, mental health and wellbeing and positive lifestyle choices. These include access to screening and immunisation, supporting long-term conditions (such as epilepsy, diabetes, asthma and allergies), reducing accidental injury, promoting emotional health and wellbeing, smoking, drugs and alcohol awareness, relationships and contraception, maintaining healthy eating habits and much more.
Making healthcare easily accessible to everyone
Compass provides services directly via individual appointments, ‘open access’ clinics in schools, or group-based sessions, depending on individual needs and preferences. We will also ensure follow-up referrals to other specialists and medical professionals, where appropriate.
Safeguarding children and young people from risk of harm is central to our work. This requires close working relationships with schools, Children and Family services, health services and other agencies working with children and their families.
Where can I get further information?
To find out more information please contact Kate Sahota, Commissioning Lead: Children’s Public Health, Warwickshire County Council (email@example.com)
Or Compass directly on 03300 245 204 or warwickshireSH&WBService@compass-uk.org
Please note: You do not need to complete a referral form to access the service. Interpretation and translation services can be arranged on request.
Frequently asked questions
Q1. What is the Warwickshire School Health & Wellbeing Service?
The Warwickshire School Health and Wellbeing Service is the name of the recently re-commissioned School Nursing service. This service started on the 1st November 2015 and replaced the School Nursing service provided by South Warwickshire Foundation Trust (SWFT).
Q2. Who is Compass?
Compass is a registered charity and is a company limited by guarantee (rather than shares). They are already commissioned by Public Health Warwickshire on behalf of Warwickshire County Council to deliver targeted and specialist services for children and young people involved in problematic substance use in Warwickshire (up to 25 years). They have operations all around the West Midlands area in tackling high risk behaviour.
Q3. What is the service overview?
The service provides health learning and improvement for all school-aged Children & Young People aged 5 – 19 (or 25 where there are special educational needs). The service is a high quality, visible, accessible and confidential service that improves their health and wellbeing and reduces health inequalities. The service is responsible for delivering key elements of the universal Healthy Child Programme leading, delivering and evaluating preventative services and universal public health programmes within both school and community settings including youth centres, children’s centres or at home.
Q4. What does the service deliver?
Key services include:
- Annual height and weight measurements of Reception and Year 6 pupils as part of the National Childhood Measurement Programme.
- Annual health and development questionnaires for Reception, Year 6 pupils, mid teens and post 16s.
- Annual health reviews for Looked after Children in partnership with the LAC Health team and Children’s Social Care.
- Contributing to education and health care plans for children and young people with long term health conditions and/or complex medical needs.
- Support for schools with their development of annual school public health plans and review of health related policies including the delivery of PSHE within the curriculum.
- Surveillance role triangulating health information from a variety of sources to contribute to wider risk assessments and safeguarding concerns.
- Delivery of public health initiatives and targeted interventions in response to evidenced actual needs at an individual, service, locality based and corporate level.
Q5. How many staff does the service have and where are they located?
The team is comprised of approximately 40 WTE including: School Nurses; Community Staff Nurses; Healthcare Support Workers; and Administrators based across the County. This service follows on from the services delivered by the Health Visiting Team provided by South Warwickshire Foundation Trust as part of the overarching 0-19 universal Healthy Child Programme offer.
Q6. What interventions does the service offer?
The service provides support on a wide range of topics encompassing physical health, mental health and wellbeing and positive lifestyle choices such as: child development; access to screening and immunisation coverage; supporting long term conditions (e.g. diabetes, asthma, epilepsy and allergies); toileting; reducing accidental injury; promoting good oral health; promoting emotional health and wellbeing (including resilience and self esteem); bullying; peer pressure; smoking; drugs and alcohol; sex, positive relationships and contraception; maintaining a healthy weight including physical activity and healthy eating habits. The service delivers a range of interventions including: age appropriate information and advice; screening and assessment; health education and promotion; brief behavioural interventions; liaison with other professionals; family support; referral onto specialist services; and professional advice and consultation.
Q7. How can I refer into the service?
You can refer in a number of ways: by telephone; secure e-mail; face-to-face or by post (see Q.8). Accessing the service is exactly the same for children, young people, families and professionals with the exception that children and young people will be also able to self refer via pre planned drop ins at secondary schools. From April 2016 we will be implementing an online adolescent messaging service – Chathealth to enable young people and parents/carers to access the service at a time and place that is convenient and safe for them.
Q8. Where will Compass see a child or young person?
Compass will see a child, young person and/or parent/carer in a location that is young person friendly and safe for both the child/young person/family member and staff member. Compass will see children/young people in a range of venues but not limited to primary, secondary, special schools, colleges, supported accommodation, youth clubs, GP surgeries, CAMHS and social care. Compass will endeavour to see a young person close to their home, school and/or public transport routes to make the service as accessible as possible. We also provide home visits as and when appropriate.
Q9. What are the service opening times?
The School Health & Wellbeing office opening hours are Monday to Thursday (9am to 5pm) and Friday (9am – 4.30pm) The service operates one single telephone number and email address:
- Service telephone number: 03300 245 204
- Service email address: warwickshireSH&WBService@compass-uk.org
Children, young people and families will be able to receive support outside of core office hours and appointment times can be agreed on a case by case basis according to need.
Q10. Is the service free of charge?
Yes the service is free of charge.
Q11. Is the service confidential?
The School Health and Wellbeing Service is a confidential service; however this will continue to come with limitations which are explained to every child or young person at their first meeting. Exceptions to confidentiality will be where there is a risk of harm to the child/ young person or other people and where there is a risk of terrorism or a serious criminal offence. In most cases we will discuss with a child or young person why we may need to share information with other professionals (including parents/person with parental responsibility where appropriate). We will always try to obtain informed consent in the first instance.
Q12. Do children and young people have to be aware of the referral?
Yes. The service is a voluntary service and the referrer will be required to obtain the child/young person’s/family’s permission to refer. If you are unsure about how best to discuss a potential referral to the service with a child/young person/parent you can contact the service for advice and support.
Q13. Do parents have to be aware of the referral?
No, not in the first instance. Children and young people have the right to access a confidential service in the same way as adults. However, dependant upon the nature of the referral and the age and maturity of the child/young person, staff will form a view as to whether parental consent is required. We will advocate parental and/or family involvement as it is likely to be in the best interests of the child or young person to provide ongoing support, encouragement and reassurance within the home environment.
Q14. Will you keep the referrer updated as to what work you will be completing with the child/young person?
Yes. Once Compass has completed an initial health screening we will inform the referrer of whether the child/young person attended the appointment and whether the service has been offered and accepted. This will be on the basis that the child/young person has given Compass consent to share ‘need to know’ information, unless there is a safeguarding concern that requires the information to be shared in-order to protect the child/young person from significant risk of harm.
Q15. What is Compass’ approach to sharing information and safeguarding children?
Compass will comply with Warwickshire Safeguarding Children Board and Safeguarding Adult Board procedures. We work on the principle that a child/young person’s welfare is paramount at all times. We routinely will discuss the benefits of information sharing with children, young people and families to encourage them to give ‘informed consent to share’ with other professionals who are involved in their care. Where there is sufficient evidence to suggest a child/young person is in significant or immediate significant harm we will liaise directly with external agencies and parents (where appropriate).