Get involved and know your rights

Service user involvement

Making Space

The Making Space Mental Health Co-Production service helps improve mental health services across Warwickshire. Their work includes:

  • giving people opportunities to learn new skills and gain confidence;
  • hosting regular forums and workshops;
  • encouraging volunteering, and making a positive contribution to your community.

Healthwatch Warwickshire

Healthwatch Warwickshire is the independent consumer champion for health and social care. They gather and represent the views of the Warwickshire public on health and social care issues.

Health advocacy services

Advocacy Services are available to people in Warwickshire to:

  • allow people to contribute to the planning and delivery of their treatment and care;
  • ensure people understand and secure their rights, and the services and support they need;
  • provide practical support and information, so they can help people find a resolution to complaints.

These services are available free of charge. Contact the services for more information.

Independent NHS Complaints Advocacy Service

The Independent NHS Complaints Advocacy Service helps resolve complaints about NHS healthcare services. The service is free, confidential and independent of the NHS.

It is for anyone who has received NHS treatment and requires support to raise and resolve a complaint on care and treatment. The service is also for guardians of children under 16 years of age.

General Health Advocacy Service

A short-term advocacy support service available to NHS patients:

  • with physical health issues;
  • with learning disabilities;
  • who are 65 years old and over;
  • who have mental health needs.

This service helps those undergoing NHS treatment who need support advocating for themselves. In particular, common issues can arise during community or other treatment, and at the point of a discharge from a hospital.

This type of advocacy service is for people receiving NHS treatment and are:

  • adults aged 18 years or more and have a physical disability;
  • adults aged 18 years or more and have a learning disability;
  • adults aged 65 years or more (can include those with mental health issues not eligible for IMHA).

Referral

Referrals are self-referrals or referral from a health professional.

Independent Mental Health Advocacy (IMHA)

IMHA is for those detained under qualifying sections of the Mental Health Act. This includes:

  • as a patient detained in hospital;
  • someone on a community treatment order;
  • a patient under guardianship.

This service is for:

  • people detained in-hospital under qualifying sections of the Mental Health Act (statutory IMHA);
  • people who are being treated as an in-hospital patient in a psychiatric setting (in-patient IMHA);
  • people receiving treatment in the community for mental health issues. Also, those requiring advocacy support to maintain their independence where possible (Community IMHA).

Please note: exclusions may apply.

Referral

  • Statutory IMHA – self-referral or referral from mental health professional.
  • In-patient IMHA – self-referral or referral from mental health professional.
  • Community IMHA – referral from a mental health professional or GP.

Independent Mental Health Advocacy (IMHA) – more information

Get involved and know your rights was last updated on July 10, 2017.


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